I applied online. The process took 1 day. I interviewed at Lowe's Home Improvement (Lincolnwood, IL) in May 2013
Interview
Lots of email and automated phone calls to schedule interview itself. Once I got there, I waited 40 minutes past my scheduled time (In which case I watched the Customer Service dept operation that was a complete mess). Then I got into a small, very unorganized HR office and was read situational questions from a sheet by the HR manager and asst. store manager. Was told they needed to finish the interview process and it would take the rest of the week (this was on a Tuesday), however, I got an offer the next day. Turned it down though because of having to wait and the disorganized mess that was their customer service center.
Interview questions [1]
Question 1
What was a situation where you failed to deliver on something you promised a customer? What was the situation and how was it resolved?
I applied online. The process took 2 days. I interviewed at Lowe's Home Improvement (Hillsborough, NJ) in Nov 2018
Interview
Very short. Filled out an availability sheet while answering some questions with a manager. Pretty basic questions, such as strengths and stories of customer service, and what are some weaknesses that you have.
Interview questions [1]
Question 1
Tell me an experience where you were goven a tough situation and how you went about it?
I applied online. The process took 3 weeks. I interviewed at Lowe's Home Improvement (Chesapeake, VA) in Feb 2017
Interview
Online application process, in-person Computer-based questionnaire, and then one on one interview in the store. There is a skills review portion in addition to a background screening and drug test before an offer will be made for employment. Very professional and courteous hiring process and the company appears to care about its employees quite a bit.
Interview questions [1]
Question 1
Name a time you faced a difficult challenge and how you handled it.
I applied online. I interviewed at Lowe's Home Improvement (Quakertown, PA) in Feb 2016
Interview
First you apply online. They have a terminal at the store to use or you can do it from home. Answer the questionnaire honestly. I then got a couple e-mails including one inviting me to an in-store interview. The interview was quick,maybe ten minutes. Drug test also done after interview.
