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      Macy's

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      Customer Service Associate Interview

      12 Oct 2011
      Anonymous interview candidate
      Cleveland Heights, Cuyahoga, OH
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Macy's (Cleveland Heights, Cuyahoga, OH) in May 2011

      Interview

      I applied online with a resume through their website and was emailed that they were interested in hiring me. The email sent me to another website where I had to schedule a available interview date myself. They ask you the usually questions like what would you do in this situation and why Macy's and what position you are interested in. The employer was very nice and we laughed. Dress very professional this is Macy's not Hollister.

      Interview questions [2]

      Question 1

      Name a time when you had to sell something?
      Answer question

      Question 2

      Tell me about a time when you had to take the role as leader of a group.
      Answer question

      Other Customer Service Associate interview reviews for Macy's

      Customer Service Associate Interview

      13 Oct 2025
      Anonymous interview candidate
      Queens, NY
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Macy's (Queens, NY)

      Interview

      Very quick and easy. Sent an application received and email, and scheduled a phone interview. Manager seemed very chill, just told you what was expected of the job asked if you were okay with completing tasks etc. A very breezy process was able to secure an offer.

      Interview questions [1]

      Question 1

      What is your availability ?
      Answer question

      Customer Service Associate Interview

      21 Mar 2023
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Macy's

      Interview

      Friendly interview with relevant queries and questions. Happy to answer my own questions. Expect to spend at least half hour there but they are accommodating for extra needs and access.

      Interview questions [1]

      Question 1

      Tell us about yourself and your ambitions
      Answer question

      Customer Service Associate Interview

      6 Sept 2025
      Anonymous employee
      Westland, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 3 days. I interviewed at Macy's (Westland, MI) in Apr 2021

      Interview

      The interview went well. I went into a room with cash registers. I was escorted to a room with a lot of cash registers. We were shown how to use the register. We were also asked to take a written test on problem solving

      Interview questions [1]

      Question 1

      They asked me about my experience regarding retail
      Answer question
      1

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