Phone interview then a video call. Standard questions about experience and how it relates to the job. Focused on customer service experience especially with phones and problem
Solving. the job entails alot of phone calls
Had three rounds of interview with the same manager. Asked basic questions and went over my resume. Also let me ask many questions since the job description seemed a little too broad
Interview questions [1]
Question 1
How will you apply your customer service skills to an operations customer support job that deals with clients on the phone?
