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      MetLife

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      Canada Life Reinsurance
      4.4★Compensation and benefits

      Customer Care Advocate Interview

      16 Oct 2024
      Anonymous employee
      Oriskany, NY

      Other Customer Care Advocate interview reviews for MetLife

      Customer Care Advocate Interview

      1 Oct 2025
      Anonymous employee
      Cary, NC
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at MetLife (Oriskany, NY) in Oct 2024

      Interview

      Really nice people to talk to on the phone and during video interview ! It went amazing and I feel like they asked all the right questions and I felt very comfortable.

      Interview questions [1]

      Question 1

      They asked about situational questions.
      Answer question
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at MetLife (Cary, NC) in Sept 2025

      Interview

      I applied online and a few days later I received an email to do a phone screening. I scheduled the phone screening for a different day, and then the young lady called asking me a few questions about my background. She told me that this role starts at $20 hr. no matter your experience/background and then asked if I wanted to move forward. I need a job at the moment, so I went with it. She said she would forward me to interview with a manager, and that took place the next week. I spend about 45 minutes on the call and heard back a few days later with an offer.

      Interview questions [1]

      Question 1

      Tell me about a time where you didn't agree with your manager's feedback.
      Answer question

      Customer Care Advocate Interview

      5 Mar 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at MetLife in Mar 2025

      Interview

      Quick phone Interview with a contracted "Talent Assessor" from Allegis Global Solutions [4 Mins]. Would only ask Yes/No answers. Extremely dry conversation. Asked if salary was negotiable and was immediately declined asking if I would like to resign my application.

      Interview questions [1]

      Question 1

      Are you commutable to the Cary, NC office? [Note: Position was listed as remote.]
      Answer question