I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Difficult interview
Application
The process took 3 weeks. I interviewed at Paychex in Jan 2010
Interview
The hiring process is very exhausting. My interview process only took about 22 days to complete prior to being offered a position. Since we have hired 2 people. Each of those took between a month and two months to complete. If you are interested in a position at Paychex, expect the interview process to be very detailed and lengthy.
Interview questions [1]
Question 1
When dealing with an upset client, what tools and or resourses do you use to calm the client down?
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.
