I applied online. The process took 2 weeks. I interviewed at Progressive Insurance (Lafayette, LA) in Mar 2013
Interview
I saw the job ad on indeed.com, submitted my resume via their website. Within 2 days, I received a call stating that they would like me to online testing. I received the link within 1 day. The testing took less than an hour, not extremely difficult but need to have math skills. Then received a call that they wanted to do a phone interview. Scheduled the phone interview for a week later. That was there first available. Need to be prepared to answer behavioral type questions. At the end of the phone interview, I was told I passed and would receive a call to schedule an in person interview. Received call next day and scheduled in person interview for 2 days later. The in person interview went well. Both ladies were very friendly, but just seemed to be going thru the motions. I knew immediately that I would not get the job. Received a call 2 days later stating I did not receive the job because of the "pace of the environment" and other candidates had more customer service experience. I was not happy with that critique because we did not even discuss the "pace of the environment" in the interview, and I have customer service experience. Overall, everyone involved in this process was extremely nice, but I definitely got the feeling they had someone already picked out for the job before I even got there.
Interview questions [1]
Question 1
Describe a time when a customer did not take your advise on something that was in their best interest.
I applied online. I interviewed at Progressive Insurance
Interview
Very impersonal and did not get to speak to someone in person everything was video recorded. It took a long time for them to finally decline my video interview. That's it
I interviewed at Progressive Insurance (Modesto, CA)
Interview
Study the STAR method of interviewing and you will do great! Asking questions like “Tell me about a difficult time you had at work and how you handled it.” Answer all questions using the Star method
Interview questions [1]
Question 1
Tell me about a difficult time you had at work and how you handled it.
I interviewed at Progressive Insurance (Tampa, FL)
Interview
The interview process is pretty strenuous. You do have an assessment that you have to take. Before you get the in person interview. After you do the assessment you do have virtual star question method questions that you have to answer. If you don’t do well with that you won’t get the final interview with the recruiter or hiring person. Definitely study STAR questions. They’re kinda hard. And then the final interview they do ask you a few star questions as well. You can use the ones from your virtual interview. It was really easy-going though. I did appreciate how easy the conversation was for the final interview.
Interview questions [1]
Question 1
What is something that you don’t like about your current role?
