I applied online. The process took 4 weeks. I interviewed at RBC (Regina, SK) in Mar 2017
Interview
The interview felt more like a personal conversation and was not a typical question answer format. The branch manager was excellent at making me feel comfortable and the interview laster for over an hour. He would gain information for questions from me in conversation without directly asking the questions - I think about it now and it was an excellent way to get information from me without putting me on the spot.
Interview questions [1]
Question 1
What does excellent client service look like to you?
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Interview questions [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Interview questions [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Interview questions [1]
Question 1
background for 1st round, and behavior questions for 2nd round
