Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Rakuten

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Rakuten reviews | Rakuten jobs | Rakuten salaries | Rakuten benefits | Rakuten conversations
      Rakuten interviewsRakuten Account Manager interviewsRakuten interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Account Manager Interview

      2 Jul 2014
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Rakuten

      Interview

      The process was fairly smooth, but a little unorganized, and for the most part fast moving. I was referred by a current employee and started with an initial screen with the recruiter. Next, was several rounds of phone interviews with many different people in the organization. Finally, it ended with an in person interview. As the process moved along, there started to be a few signs were I felt my time wasn't appreciated and I had to consistently work around other's schedules putting my current position in jeopardy for very last minute changes. In the end, I was told they have to put hiring on hold until the Fall. I've contacted the recruiter by phone and email multiple times for clarification and follow-up to get a better understanding and have not heard back. It left me feeling unappreciated that they can't follow up to my questions since I was excited about the role and I put a lot of time forward into the process.

      Interview questions [1]

      Question 1

      Pretty straight forward as my experience spoke for itself.
      Answer question
      2
      avatar
      Rakuten response
      11y
      I am really sorry you felt like your time wasnt respected that wasnt at all the way we would have wanted you to feel. Things had changed so drastically the last few months since we brought in a recruiter at the end of May. I am sorry that you got the short end of the stick with the experience you had with us and I wish you the best in your future career path!

      Other Account Manager interview reviews for Rakuten

      Account Manager Interview

      19 Nov 2024
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I interviewed at Rakuten

      Interview

      The interview process was very unorganized. Horrible communication, trying to communicate with the hiring team is a challenge. However, the actual interview was good. The difficulty was average, nothing too crazy.

      Interview questions [1]

      Question 1

      Tell me about a time you faced a challenge and how you were able to over come it.
      Answer question

      Customer Service Representative Interview

      19 Sept 2024
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Rakuten (São Paulo, São Paulo) in Jul 2024

      Interview

      Lighthearted, but makes sure you're up to the job. Interviewers were very clear about the workload and what's expected of you. They take things seriously, but never to the point of being scary, which brings comfort during the interview.

      Interview questions [1]

      Question 1

      Are you good at multitasking?
      1 Answer

      Account Manager Interview

      15 Aug 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Rakuten in Jul 2024

      Interview

      After 6 months of maddening interview experiences, this process was a breath of fresh air. Very straightforward, no hoops to jump through and a quick process overall. Met with 5 teammates total and had a candid conversation with them, answered typical interview questions and shared my experience. Painless and efficient!

      Interview questions [1]

      Question 1

      How would you portray poor performance to a partner?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Google
      4.5★Compensation and benefits
      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      OKG
      4.3★Compensation and benefits
      avatar
      SelfMade
      4.0★Compensation and benefits