I applied online. I interviewed at ResultsCX (Wichita Falls, TX) in Jun 2019
Interview
First a brief phone screening. Then, set up for a phone interview. Next, asked to attend an in-person panel interview at the site. Then, invited to present a 15-20 minute presentation based on facilitator guide and PowerPoint slides sent over via email 48 hours prior to scheduled interview time.
The process was nice because the Corporate HR contact who conducted the phone interview is the one that called back with feedback to advise if made it to the next stage of the process. This person (Ms. McQueen) had genuine caring and compassion in the process her emails and voice calls were inspiring.
Interview questions [1]
Question 1
The last question in the panel interview was a scenario. What do you do if you notice one participant does not seem to be paying attention or is appearing to not care. [something along those lines]
I applied online. The process took 2 weeks. I interviewed at ResultsCX (Richmond, VA) in Aug 2019
Interview
There was a phone interview followed with going into the office for a face to face that included a panel on the phone. Then finally a facilitation demo for a panel that was also video taped.
I applied through an employee referral. The process took 4 days. I interviewed at ResultsCX (Jacksonville, NC) in Aug 2019
Interview
Very professional, very timely, and great atmosphere!! The employees are very welcoming and make you feel very comfortable! The process was very smooth and they kept in touch with me the entire way.
