I applied through a recruiter. The process took 2 months. I interviewed at Safelite AutoGlass (Columbus, OH) in May 2024
Interview
First a Human Resources Phone Screening interview, then Multiple Virtual interviews. Finally a role-playing in-person interview at the corporate office with the entire team. The role playing is multiple scenarios that you are given a head of time.
Interview questions [1]
Question 1
Role-playing exercises about customer experience. How you would respond even if it is not a customer-facing job.