I applied online. The process took 2 weeks. I interviewed at Service Finance Company (Boca Raton, FL) in Feb 2024
Interview
They were standard STAR questions. Have many stories ready of how you dealt with difficulty situations with customers and other teammates. The questions weren’t bad, but it helps to have manager experience.
Interview questions [1]
Question 1
Describe a difficult situation you had with a customer and how you resolved it.
I applied through an employee referral. The process took 2 weeks. I interviewed at Service Finance Company (Boca Raton, FL) in Apr 2024
Interview
These days, they're sending their entry-level jobs overseas, so you have to know someone. You need to apply to this company through their parent company, Truist. Once I got to the interview, it was unexpectedly casual and conversational. I wasn't sure whether I'd even get the job because the vibe felt like they'd already made their selection, but I made sure to plug my results and accomplishments in a previous role anyway. I figured it wouldn't hurt to get interview practice. It took a couple weeks, but I received an offer and accepted.
Interview questions [1]
Question 1
How would you deescalate a conflict with a client?
I applied online. The process took 2 weeks. I interviewed at Service Finance Company (Boca Raton, FL) in Apr 2020
Interview
It was 2 interviews, about 15 minutes each. Offer extended afterwards via email or phone call. No room for negotiation for pay. Ask about opportunities to be promoted. They are there.