I applied online. I interviewed at Spectrum (Durham, NC) in Jan 2021
Interview
It was a call interview with the manager asking behavioral questions. It was an overall relaxed, smooth interview. There was also a lot of situational questions of how to deal with customer and how to deal with the internal team.
Ghosted by company completely unprofessional had to track spectrum down at a virtual job fair just to be casually told I wasn’t selected when they could of formally told me a month ago when I followed up. I will never apply to this company again or recommend it to a friend.
I applied online. The process took 1 week. I interviewed at Spectrum (Worcester, MA) in Dec 2022
Interview
Phone interview first via zoom. This was held by the recruiter. And then an person interview with the branch manager. Everyone was extremely professional and friendly. Followed by a 13 week training period.
Interview questions [1]
Question 1
Series of question revolving around your ability to problem solve and handle customer de escalation
It was a normal interview. They challenge you Alot but if you answer and take your time you will do ok. They basically will hire anyone who doesn't get to flustered
