I applied online. I interviewed at TELUS (Las Vegas, NV) in May 2020
Interview
First I applied online, then took any applicable assessments. I was contacted by email regarding my application then received more info on the position by recruiter. I then scheduled a virtual interview or phone interview with recruiter. A decision within 48 hrs was made and I got the email about the offer and to accept them started the onboarding process. Then I went onto the site to pick up my equipment to work.
Interview questions [1]
Question 1
What does great customer service mean to you? Tell me about a time you demonstrated customer service?
2 part process with a video screening before moving onto the virtual interview. Questions focused on the app and how you would deal with patients. It was about a month process.
Meet with recruiter, then move onto interview with director, and finally a panel interview. In the panel interview you get given a case study to read which is then followed by answering some questions.
Interview questions [1]
Question 1
To read a case study that would be followed by some questions.
It wasn't that hard, the interviewer asked some common questions about myself, why I wanted to work there an so on. It was pretty easy being honest, I think that was one of the easiest interviews I have ever had and I'm currently working at Telus.
Interview questions [1]
Question 1
Talk about yourself and how it will contribute to our company