Initial communications, planning of interviews, etc with Zappos was professional. Zappos has a fabulous HR department, warm, inviting and considerate of candidate's time. It is true, Zappos does ask you the question, 'on a scale from 1 to 10 how weird are you?' HR wants you to honestly evaluate yourself- can you deal with the culture at Zappos? Can you successfully complete your work in a noisy work environment? do you like to party/ interact with your co-workers outside of work? do you feel comfortable taking direction from a manager younger than you? If not you will not be happy at Zappos. After HR phone interview, you are scheduled for a phone interview with hiring manager within the specific job area you applied to. The hiring manager conducted a professional and focused phone interview. Another phone interview as then scheduled with the team I would be working with along with the hiring manager. That phone interview was a free-for-all. It seemed to be all about how cool you were, not about your skill set. None of the members of the team showed up on time for this interview, and it was difficult to tell who was in the room at a given time- no one bothered to identify or introduce them self while asking me questions. I was surprised to get asked for a onsite interview.