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      Touchstone Group

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      Support Consultant Interview

      11 Aug 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied in-person. The process took 2 months. I interviewed at Touchstone Group

      Interview

      I had an interview earlier this year. I was told to expect a delay afterwards as they needed to interview others. I didn’t hear back for three weeks. Two weeks after that I had a second interview and then didn’t hear back for a month. Two months after my first interview, I found out through LinkedIn that someone else got the job so I followed up with an email to the hiring manager only to be rejected for lack of experience. Very poor communication especially as an email takes less than 5 minutes to write.

      Interview questions [1]

      Question 1

      General experience, was not structured.
      Answer question

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