I applied through university. The process took 1 week. I interviewed at UC San Diego (San Diego, CA) in Jan 2011
Interview
Very to the point and approachable. I first had a phone screening process. I was then brought in to fix a computer with serious operating system corruption and was told to write down the steps I took to solve these issues. As I solved these issues, the operations coordinator watched over my shoulder to see the steps i took.
Interview questions [1]
Question 1
Please respond to us as if we were your customers. Proceeded to play the role as a student calling to solve an internet connectivity issue.
I applied online. The process took 2 days. I interviewed at UC San Diego (San Diego, CA) in Apr 2015
Interview
The interview wasn't scheduled well, and I had to come there twice. At the second time, they told me this position supposed to work seven days per week. I didn't take it.