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      UKG

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      Technical Support Specialist Interview

      9 Sept 2020
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 days. I interviewed at UKG (Bengaluru) in Aug 2020

      Interview

      It was a very swift interview process. And consecutive round where scheduled quickly. And even the feedback of interviews where immediate. Thanks to my HR Mandeep for the quick and continous follow up on the interview process. The technical rounds where quite challenging. Due to covid all the interview's where done through video call.

      Interview questions [1]

      Question 1

      All where technical questions related to Kronos in technical rounds and scenario based questions in manager round
      Answer question

      Other Technical Support Specialist interview reviews for UKG

      Technical Support Specialist Interview

      11 Feb 2026
      Anonymous employee
      Weston, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at UKG (Weston, FL)

      Interview

      Initial one on one; then with manager and a couple peers asking basic questions regarding experience and to gauge if a good fit would be made with team members and if skillsets aligned.

      Interview questions [1]

      Question 1

      How I handled difficult customer issue
      Answer question

      Technical Support Specialist Interview

      3 Jul 2019
      Anonymous interview candidate
      Lowell, MA
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at UKG (Lowell, MA) in Jun 2019

      Interview

      Starts with a phone screen, then two hour interview with 4 managers back to back. Overall pleasant experience. Was rusty when it came to interviewing personally, so my answers weren’t directed around how I’ve helped customers. Received valid feedback and recommendations for positions to look for in the future.

      Interview questions [4]

      Question 1

      Tell me a time when you had to troubleshoot for a customer
      Answer question

      Question 2

      Tell me a time when you troubleshot and thought you had the answer but it was something different
      Answer question

      Question 3

      Tell me a time when you’ve experienced great customer service? How about the opposite?
      Answer question

      Question 4

      Tell me about yourself
      Answer question

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