I applied online. The process took 2 months. I interviewed at UnitedHealth Group (Marietta, GA)
Interview
The interview went smooth the on the phone and in person. The long part is going through the hard process of the in depth background screening. I didn't like that I got the offer only if I pass everything. It's like you on pins and needles until you go to orientations..I don't do drugs but I didn't fill the line up, so I had to wait at the faculty until I could and if I leave, I would be saying I use drugs or I am not willing to cooperate. I had up to 3 hours also.
Interview questions [1]
Question 1
All questions are about what would you do in different types of situations.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Interview questions [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Interview questions [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
I applied online. I interviewed at UnitedHealth Group (Port St Lucie, FL) in Nov 2025
Interview
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Interview questions [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
