UnitedHealth Group Interview Questions
Updated 23 May 2023
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Anonymous Employee
I applied online. I interviewed at UnitedHealth Group
I applied early January and received an email to complete an assessment. Assessment was split between a call simulation exercise and “agree or disagree” statements. Early February they sent me an email to complete a self-recorded video interview through ModernHire. After completing the interview, I was contacted the next day to schedule an interview with a department manger. I scheduled it for the following day and spent a little over an hour with the department manager. Partly because of technical issues on their end and partly because we got into a side conversation about one aspect of the job. The next day I received a call from the recruiter to offer me the job. Since the salary was on the lower end, I asked for an increase which was granted. The overall interview/offer process, from the time I got the recorded interview email, was 5 days with my salary negotiation. !! Tips & Information !! - Self recorded interview consists of recording an introduction video plus answering 7 questions. The questions are a combination of video response prompts and acknowledgement of certain position requirements. - Introduction video: I didn’t make it seem as though this was a requirement. What I said was this “Hello everyone, hope you’re having a good day, my name is ___ and I’m applying for the ___ position. I just wanted to take a few minutes to introduce myself and help you get to know me better.” I then launched into a synopsis of my background/experience, how it relates to the position and why I choose the position, ending with educational goals and a not so personal “fun fact”. - Response prompts: You have 3 minutes to record your response once you click “record” and 4 attempts to answer the question. There’s no time limit before you click “record” so I highly recommend making use of a split screen (if you’re using a laptop) and type up your response to the question or any notes that will help you answer the question. I used the S.T.A.R method to answer the questions (situation, task, action, result). Even when the question had multiple parts, I tried to work them into that STAR format as best as possible. - Show enthusiasm when you’re recording your video responses and make sure to look directly into the camera of whatever device you’re using - NOT THE SCREEN!!! - Manager interview: they ask a series of questions to gauge your knowledge level about technical things before asking a series of behavioral questions. It may be helpful to gather a list of commonly asked questions to prepare/think about responses ahead of time. - Come prepared to your manager interview with questions! Some may get answered during the interview, but here’s some sample questions I had ready below: questions 1. Is this position apart of a new initiative or an existing position? 2. What does a typical day in the position look like? 3. How is performance measured? 4. What is the career progression of this position and what other opportunities are available for employee growth? 5. Elaborating on the previous question: can employees cross-train with other departments and if so, how does that process work? This is just a sample, you my want to search for other questions to ask the interviewer. The manager I interviewed with had a lot of internal knowledge so most a majority of my questions came from asking clarifying questions about their background. Also, if I were you, I’d find a way to get the interviewer’s contact information to send a follow-up thank you email. If you aren’t able to get the information for the person you spoke with, contact a recruiter and ask them to relay the thank you message or ask for the interviewer’s contact info. I hope this helps!!
- Introduction video: tell me about yourself
- Name a time you had to complete a task, project, or proposal, that was outside of your skill set. What did you do? What was the outcome?
- Name a time you received negative feedback from a superior. How did you handle it?
- Name a time a project you were working on failed. How did you handle it?
- Question along the lines of: how have you dealt other difficult customers?
- Question along the lines of: completing a deliverable without having all the time upfront. How did you handle it? What did you do? Who did you ask for help? Which method of help was the most useful? What did you learn?

Anonymous Interview Candidate in Houston, TX
I interviewed at UnitedHealth Group (Houston, TX)
It was an average interview process. Firstly with HR, then with a team leader. They showed me around the office. Explained how a typical work day looks like, answered my questions
- Why do you want to work for UnitedHealth?

Anonymous Employee in New York, NY
I applied online. I interviewed at UnitedHealth Group (New York, NY)
Easy process, the interview was with two hiring managers. They both made me feel comfortable enough to be honest. The were also willing to answer all of my questions and made sure that I asked anything that I wanted to in regards to the expectations for the position.
- How would you handle a difficult customer?

Anonymous Employee
I interviewed at UnitedHealth Group
Had to solve a coding problem in person. Went to their office, answer some behavioral questions, explained about my experience and used a laptop to answer a coding question in java
- A challenging obstacle I overcame

Anonymous Interview Candidate
I interviewed at UnitedHealth Group
Had the first interview with the recruiter (roughly 15 mins) and was asked to proceed to a interview with hiring manager. The interview with the hiring manager was an hour long and they asked the typical interview questions. This all occurred in early April and I have not heard anything back.
- Walk through your resume and provide additional details about projects you have assisted with.

Anonymous Interview Candidate
I interviewed at UnitedHealth Group
It was AWFUL!!! First off, for my FIRST interview noone showed up. Second time trying SAME THING. Finally, after multiple emails and phone calls I find out that the position was filled! So unprofessional!
- Noone showed up for this video interview! I waited over an hour in the meeting :(

Anonymous Employee in Edina, MN
I interviewed at UnitedHealth Group (Edina, MN)
Very standard interview. The guy called me up and asked me when i would be available. from there, we talked about my prior exeriences =and how they would translate to the job. it was very easy and i enjoyed talking to him
- Name one time you dealt with adversity

Anonymous Employee
I interviewed at UnitedHealth Group
Supportive process. Got back to me about the decision quickly. Hirevue interview and then a second round with someone from the company. Behavioral and experience questions. No market sizing or math type questions.
- Walk me through your resume

Anonymous Employee
I applied online. I interviewed at UnitedHealth Group
Interview process is smooth and very thorough. I had a video interview and as well as a live interview. I learned a lot about the position and the companies goals.
- What's a time where you behind schedule on an important task and how did you manage to get back on track? What were the results?

Anonymous Employee in Olathe, KS
I interviewed at UnitedHealth Group (Olathe, KS)
interview process was fast and relatively easy, empathy related questions. Heard back and got the job within 2 weeks. They will perform a background screen and drug screen prior to employment. Additionally, be prepared to only be able to work from ONE location, even though you are remote. You will NOT be able to travel and work from multiple locations
- Name a time you described conflict with another individual at work? Also just prepare some questions to ask them at the end of the interview ahead of time
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