I applied through an employee referral. The process took 4 weeks. I interviewed at Verizon in Jan 2010
Interview
I was called for a phone interview with 2 managers. It lasted approximately 30-45 minutes.
They asked Sales-related questions such as:
1) Have you ever had a quota-bearing position?
2) How successful were you in previous sales positions?
There were also situational questions, such as:
1) What was the most difficult customer situation you have had and how did you handle it?
2) if you had a problem with a co-worker, how would you address it?
I was then called back to schedule an in-person interview about a week later. I came in and interviewed with 2 more mangers for about 30 minutes (similar questions as phone interview) then, if they felt you were qualified to proceed, you took a 45 minute skill test on a computer.
Interview questions [1]
Question 1
Have you ever had a quota-bearing position? How successful have you been if so?
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
