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      WEC Energy Group

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      Customer Service Representative (CSR) Interview

      27 Jun 2023
      Anonymous employee
      Kenosha, WI
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at WEC Energy Group (Kenosha, WI) in Jan 2021

      Interview

      Asked long length questions, situation based and they are looking for selective response. Grouped interview many recruiters and mangers may interview you at one time. My turn around time was very fast after each stage I got a response to moved on within 48-72 hrs.

      Interview questions [1]

      Question 1

      Tell me about a time you had to go above and beyond to help a customer. Give me a certain time and what job was it you were at and what was the outcome?
      Answer question

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