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      Benefit Representative Interview

      22 Jun 2016
      Anonymous interview candidate
      Declined offer
      Positive experience

      Other Benefit Representative interview reviews for WTW

      Benefits Representative Interview

      19 Mar 2017
      Anonymous employee
      Mount Laurel, NJ
      Accepted offer
      Easy interview

      Application

      I applied through a staffing agency. The process took 5 days. I interviewed at WTW

      Interview

      The interview process was fairly simple. Took no longer than 45 mins where two Team Leads came in and asked a serious of personality questions and provided scenarios that you had to answer accordingly.

      Interview questions [1]

      Question 1

      How would you handle a customer who was not satisfied with the service?
      Answer question
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at WTW (Mount Laurel, NJ) in Jan 2017

      Interview

      A phone interview was primary and fairly easily. Interviewer just wanted to know about my work experience and education, as I had only graduated a year earlier. In-person interview followed, which was not too extensive or difficult.

      Interview questions [1]

      Question 1

      How does your current position fit with this one?
      Answer question
      1

      Benefit Representative Interview

      15 Jan 2016
      Anonymous employee
      San Diego, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 5 days. I interviewed at WTW (San Diego, CA)

      Interview

      I was contact by the staffing agency, then phone interview with a lady from HR in TX. After that, I was contact for an in-person interview. I was interviewed by 2 people, and they were both nice and friendly. They will ask questions regarding how you past experiences were with handling client needs and providing assistance.

      Interview questions [1]

      Question 1

      What extra effort did you make to assist a client?
      Answer question
      1