Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Western Union

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Western Union reviews | Western Union jobs | Western Union salaries | Western Union benefits
      Western Union interviewsWestern Union Fraud Prevention Specialist interviewsWestern Union interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Fraud Prevention Specialist Interview

      5 Apr 2019
      Anonymous interview candidate
      San Jose, San Jose
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Western Union (San Jose, San Jose) in Dec 2018

      Interview

      I was offered a position to work as a multilingual Fraud Prevention Specialist for their Costa Rica call center. I got a call from an interviewer who stated he was located in Mexico (why, if I'm located in Costa Rica?). After that I went to their offices, where I was interviewed by my future boss and the interview went well. He explained to me the benefits and the salary amount. A couple days later I get a call from the same Mexican representative. He tells me that some transportation benefits will not be made available to me due to my shift hours and no extra salary compensates that (hello inequality and discrimination!). Then he adds that he will be sending me the proposal in written and that the salary on it will be lower than its real amount, the missing part will be paid "extra-officially" which is illegal, as it is usually done in Costa Rica to reduce the employee's vacation, Xmas bonus and severance package if fired and it is a case of illegal fraud against the Costa Rican tax and health care authorities (I was being hired to prevent fraud and a representative of this company in Mexico is telling me that they will commit what would be considered fraud by the authorities with my proposed salary and they use a Mexican over the phone to avoid prosecution, and because he proposes this verbally, I have no proof other than my word, devilishly clever). I was already very upset about this but the worst was their background check process: they use HireRight, a company that was found guilty by a federal court in the US of violating the Federal Credit Report Act in 2012. So not only do their Mexican representative incites me to commit fraud during their interview process in Costa Rica but they also use a crooked company to check my background?!!! I simply told the Mexican man I found something better and hung up. If they allow such practices this means that this is a rotten corporation, had I accepted their offer only God knows the things they would have done to me as an employee. If they were willing to commit fraud with regards to the Costa Rican labor laws during the very interview process and if they use the services of a crooked background check company to screen prospective employees I do not want to make part of this. These are red flags and I prefer to avoid this corporation.

      Interview questions [1]

      Question 1

      We pay part of your salary as an "extra-official" bonus, is that fine with you?
      1 Answer
      avatar
      Western Union response
      7y
      Thank you for the feedback. The talent acquisition team at Western Union is committed to providing a great experience for every candidate, and we regret to hear this was not met during your interview process. I assure you, we follow all the obligations and rights established by the local labor laws. However, we will use this feedback to help improve our recruitment processes and communications both internally and externally. - Roberto Golcher, Sr. Manager LATAM Talent Acquisition

      Top companies for "Compensation and Benefits" near you

      avatar
      Paystone
      4.0★Compensation and benefits
      avatar
      Rebilly
      3.7★Compensation and benefits