Short Version: My points of contact during the interview process were an interview coordinator and a recruiter. My application bottlenecked through the recruiter who was unprofessional and whose limited interactions with me were unhelpful. Long Version: A Twitter employee referred me for a role as an Account Manager and was told that I would be contacted within five business days. I received an interview request by email from my recruiter three weeks later. The first interview was conducted via Skype with an Account Manager. The interview was very straightforward and entailed a role-play and questions about my general background. I was told that I had performed well and would hear back with regards to a second interview. The second interview was also conducted via Skype with a Director of Twitter’s sales team. I received my interview request less than 24 hours before the proposed time (I wasn’t available at the proposed time but thankfully my interview coordinator was able to reschedule the interview quite easily). The interviewer shed tremendous insight on the position and asked very challenging questions focused on Twitter’s business model and position in the marketplace. It was clear that the interviewer was genuinely interested in candidates’ analytical thinking skills and ability to react on the fly. I sincerely enjoyed the interview and was pleased to be asked for a final round of interviews at Twitter’s offices in San Francisco. I was told that I should be open to speaking about other positions that I could be qualified for, as well. Great, I thought! The final round of interviews was not well coordinated. I received no information from my recruiter other than a date/time to arrive at Twitter’s office. I requested a schedule and – if possible – the names/positions of the people I would be meeting with. I received a kind reply but was not provided with the details that I requested. Thus, I showed up for my first interview rather “blind.” During that interview, I was told which two positions I was being considered for specifically: Account Manager and Account Executive. It became evident that my interviews were primarily for the purposes of determining which role (if either) I was more suited to; several of my interviewers asked me which of the two positions I could fill. It was difficult for me to provide thoughtful input on this issue because I had no prior knowledge about the second position (granted, I could have independently researched all of the open roles on the team). Nonetheless, I tried to provide as much relevant detail about myself as I could in order to allow the team to gauge whether I was a fit for either role. I was told that I would meet with my recruiter at day’s end but instead spoke with her only briefly by phone while she was working remotely. She told me that I would hear back about the position within three days. I sent the standard “thank you” emails that evening. After a week without contact from Twitter, I sent my recruiter a follow up email politely asking when I should expect to hear. I did not receive a reply. Another week passed. I sent another email to my recruiter. No reply. I finally emailed my interview coordinator and asked for his recommendation. He replied and let me know that the team was meeting on the following day to discuss the position and that I’d hear back shortly. I also caught up with my original referrer who told me that there was internal disgruntlement with my recruiter about situations similar to mine. The next day, I noticed that my recruiter tweeted an article about patience during the interview process (I have a sneaking suspicion that she was pinged about my application and a few others the previous day). Shortly thereafter, I received a standardized rejection email. I am frustrated because I had an offer rescinded while I was waiting to hear back from Twitter (I was straightforward with the other company about my situation and they chose not to leave their offer standing after almost three weeks). I did not expect to force Twitter’s hand on their timeline, but I found the complete non-responsiveness on behalf of my recruiter to be extremely unprofessional. Had I merely been told when I should expect to hear, I could have salvaged my other opportunity. Instead, my recruiter effectively disappeared for several weeks after missing a self-imposed deadline and neither opportunity came to fruition.