I applied online. The process took 2 days. I interviewed at Xerox (Harrisburg, PA) in May 2016
Interview
Easy. Phone interview and then, a face to face interview. Standard questions regarding customer service. After applying online, a female called me from VA to set up a next day phone interview. The phone interview lasted roughly 30 minutes but that was with some other chatter involved. The HR rep was very nice and considerate.
Interview questions [1]
Question 1
How would you handle a customer calling in that was aggravated?
I applied online. The process took 1+ week. I interviewed at Xerox (Saint John, NB) in Dec 2024
Interview
Went great interviewers were really friendly went over everything I asked and answered all my questions asked relevant questions pertaining to the job gave the option to use personal or professional scenarios
Plusieurs entretiens en visio, pas de difficultés particulières rencontrées. Les RH étaient sympathiques et ont bien expliqué les différents avantages proposés ainsi que les modalités d'entretien. Tout était clair, pas de difficultés particulières
It was very great, very informative. And the interviewer really knew how to make me feel comfortable. And I'm very happy that I chose them. It was absolutely amazing. I really look forward to working with them in the future
