Case Manager Interview Questions

In a case manager interview, employers will typically ask questions to determine how you have a proactive approach to work, since you will actively seek out opportunities to help your clients. Expect the interviewer to gauge your communication, organisational and conflict-management skills.

4,781 Case Manager interview questions shared by candidates

Top Case Manager Interview Questions & How to Answer

Here are three top case manager interview questions and tips on how to answer them:

Question No. 1: How do you build trust with your clients?

How to answer: Since this is one of the toughest and most important tasks of a case manager, the interviewer wants to know how your friendly demeanour and willingness to make home visits can help clients believe in you. Your willingness to advocate for clients because you feel strongly, and not just because it is a job, shows your dedication to the profession.

Question No. 2: Describe an occasion when you struggled to communicate with a client.

How to answer: With this open-ended question, the interviewer wants to know how you effectively communicate with clients and deal with problems. Give a specific example of how you were able to remedy the situation, whether it was through a demonstration, a presentation or in another way. Emphasise the fact that you tried to see the issue through the client's eyes.

Question No. 3: How do you manage a variety of cases?

How to answer: With this question, the interviewer wants to know how you manage your time and stay organised. Give specific examples about the specific tools and processes you use. Mention how you prioritise specific cases without ignoring others.

Top Interview Questions

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Registered Nurse Case Manager was asked...17 September 2017

Can you speak directly with the physician if needed?

6 Answers




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Kintock Group

What does integrity mean to you?

4 Answers

Doing this correct thing without oversight

Having the ability to operate with ethical principles and standards

honor, upstandingness, good character, principle(s), ethics, morals, and doing what is right Less

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Indiana Department of Child Services

During the phone interview they ask you if there is anything you wouldn't want to be posted in the paper about yourself.

3 Answers

Keep in mind they ask you this question not only to see if you have anything you are ashamed of in your past but, also to get you to realize your name maybe posted in your local paper at times. Less

The picture isn't of just a "dirty" home. It took me a while to figure out what it was, but it was like a light bulb went off when I figures it out. Less

I interviewed for DCS a few days ago. My interviewer ACTUALLY told me that specific question is a "trick question." They want to see if you pause and hesitate to answer. So, when asked, immediately respond with an affirmative NO. Less


Would I consider continuing my educatioin

3 Answers



As an glad you found another job...There are good things about JAMS but Senior Management is not one of them. Less

Mercy Drive

why do you want to work for this company? What are your future goals? what would you do if you see your co-worker doing something wrong?

3 Answers

Because i enjoy helping others. My future goals would be to excel in my position. If i see my co worker doing something wrong i would suggest to that to speak with our supervisor about it before i do, and inform them that they had until the end of the shift to do so Less

Because i enjoy helping others, my future goals are to excel in my position. If i saw my co worker doing something wrong i would report them Less

If i saw my co worker doing something wrong i would speak with them about it first and then ask to not let it happen again Less


Why foster care? Your experience with foster care? How well are you with being flexible? How are your time management skills? How do you handle conflict? How will are your documentation skills?

3 Answers

Before the interview I took time out to study the job description and also review over my resume in order to be prepared for what questions were asked. My main questions came from the job description, my past relating work experience, and from the feedback that came from the employees during the interview. Less

Your website is limited. Face to face is better.

I have 6 years experience as a volunteer assistant, helping a teacher coach girls high school varsity softball And an additional ten seasons managing and coaching Summer softball teams for girls. I maintain contact with the teacher I assisted. She is now retired- but still coaching. I was a Police Officer for 14 yrs and then. Police Sergeant for 13 years. Sergeants investigate police misconduct and submit typewrittenreports. I have a 11 year old child that lives with me. Less


What would you look for in a company?

3 Answers

Stability and knowledge

Good training

Consistent and fairness

Case Manager was asked...11 September 2022

Are you sure that you can meet the needs of the position.

3 Answers

Yes, I can meet the needs of the position.

Yes I can

Yes I can


How do feel about being flexible?

3 Answers

Flexibility is necessary for employees and employers. Changing markets and changes in business product line is a new norm in most organizations today. Flexibility allows for a diverse workforce to be steady and readily available. Less

Be open-minded and I can develop my skill and be ready for a change at any time.

I feel good about flexibility. Especially when I do yoga.

The Arora Group

When are you available?

3 Answers

One month, but turned into six months.

2 weeks

Ready In 2 weeks, as long I give my 2 week notice at work.

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