presales engineer interview questions shared by candidates
Initial screening process is based on basics of networking,verbal,email -ethics,non-verbal (paragraph writing) on given topics over a duration of 2hours. 2nd round : consists of 20 questions-aptitude,coding-Decoding,prob on ages,calender,time &work,number series,simplification(2hours) 3rd round:face 2 face with the senior employee of the specified team.checking the confidence level &good communication of an individual.till this process i was intimated then &there after 3rd i hadn"t heard back.Still am awaiting for the next drive to crack on .
Assume you're the Head of Customer Experience at Apple inc. One customer complaints that he bought an iPhone XS recently and it is having a faulty camera. He approached Apple Service Centre and they couldn't find the fault in the device. No physical damage was found. So it's probably a manufacturing defect. So at this situation, what do you do?