Duty Manager Interview Questions
336
Duty Manager interview questions shared by candidates
Why should we choose you?
7 Answers↳
I am people friendly and receptive;it has been evident in my previous work experiences. I have had several referrals from customers making me versatile in different working situations. Through these experiences I have learnt to be loyal, time conscious and has bread in me a vast sense of empathy. I believe I am the suitable candidate for this position because it is an opportunity for me to share with others this inherent talent and skills and as such contribute to the achievements of the company set goals since customer relations forms a fundamental aspect of a company's success. Therefore, any courtesies extended to me would be appreciated. Thank you very much. Less
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Because it's just what my intention is... and also am fit for the job
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because i have the motivation, trainning and experience to perform well on the job. Less
What 3 qualities are important to have in this position?
7 Answers↳
Smile understand of othere and work together
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Smile lm'a people person that love to help out. If l don't know the answer,l well get it. Less
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Precence of mind, Poilteness, Readybto take different challenges
Why do you want to move to the US
6 Answers↳
I like your rules and regulations
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Because I have 15 years of experience in dubai jumeirah I am working damas jewellery we so may shop ju. Erirah hotels I am coming every day for this shop for jewellery delivery so I am interested to work hear Less
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Because I want to acquire new experience.
what will you do if a guest leaves the hotel without paying the bill?
4 Answers↳
as soon as you realise they have left without paying you should try and contact the person themselves by telephone, email or writing. If they have left a credit card number as confirmation you are entitled to charge the amount due to that number, and then write to them enclosing the receipt and explaining the situation. If this is not possible and you are unable to contact them, or they still refuse to pay despite repeated requests, you should pass the matter on to your local police station and they will help you to pursue it further. They will not normally help if you haven't already tried to settle the matter yourself by contacting the person at least twice. Less
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I will inform before his advance is going out of our regulations asp rules
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I will check there movement
How can you change someones life by selling a mattress set?
3 Answers↳
Sleep longer, well rested increases engery level, more productive.
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Sleep longer (deep sleep) in turn better mood and more energetic the next day!
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Well depending on what sleeping issues they my have, we can find them a good mattress set that will address these issues! Less
If you were the CEO, what would be your vision
2 Answers↳
On my thought first of all we should be honest with our firm kind feeling with our job colleagues and imployes ,give the good hospitality to our clients guest company senior give respect to our customers and our staff and give all basic facilities and needs to becom happy Less
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Company development and company position
When was a time you went out of your way to help someone? It could be on the job or outside the job
2 Answers↳
When you are a team player you are always helping each other
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At all times when someone needs help then I am trying to be helpful
When was a time you were put in a difficult situation and how did you handle it?
2 Answers↳
I will remain calm, always keep communication as well as working with team
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At all times when someone needs help then I am trying to be helpful
Why choose Hospitality as your career?
2 Answers↳
lot of job opportunities in hospitality industry, and i am very like communicate with guests and would like to handle guest needs Less
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As well as being a people-oriented industry, hospitality is creative. You are creating a product be that food, drink, or an experience and there's always scope to dream up new ways of making it more enjoyable for your customers As any other job, it has its ups and downs, and that’s the great part of it: there is always place for innovation and there will always be innovators Less
How do you handle a walk-in guest who is insisting that you have an in-house guest under this name but the latter is requested for a strict privacy status?
1 Answers↳
Remain calm, accommodating, and friendly, but firm. Follow the SOP in handling both walk-in and in-house guest requests in a polite and professional way. Less