Medical assistant Interview Questions

Employers hiring medical assistants are looking for candidates with a mastery of both clerical and interpersonal skills. Expect to be quizzed about healthcare procedures as well as any experience of tending to patient needs. Be aware that many employers will expect candidates to hold the relevant certification.

3,223 Medical Assistant interview questions shared by candidates

Top Medical Assistant Interview Questions & How To Answer

Here are three top medical assistant interview questions and tips on how to answer them:

Question No. 1: Are you comfortable handling confidential information?

How to answer: Show the interviewer that you are familiar with health information privacy regulations. As a medical assistant, you may deal with patients' medical records, so consider explaining your process for keeping records secure. Share a story about a time when you worked with sensitive information at a past job.

Question No. 2: How would you handle a patient complaining to you about their experience?

How to answer: This is an opportunity to showcase your conflict-resolution skills. Consider saying that you would listen intently to the patient's issue. It is likely that it is important to the interviewers that you can build strong relationships with clients and represent the team well. You could also mention your willingness to ask for help from colleagues if you cannot meet the patient's needs yourself.

Question No. 3: Tell me about your computer skills.

How to answer: Computer literacy is an important skill for a medical assistant. Assure the interviewer that you are competent with tasks such as typing, billing and scheduling. Mention any specific software you have used in past roles, especially medical software systems.

Top Interview Questions

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Planned Parenthood
Medical Assistant was asked...19 August 2015

do you have children?

7 Answers

Yes

No, I do not

No

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Greenwich Hospital

Experience with patients and customer service skills

5 Answers

Excellent customer service

I had many years of experience

I am a young bilingual certified medical assistant ready to find a job match in my area i am full of motivation quick adapter full of respect and car Less

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Low T Center

Can you draw blood and give shots?

5 Answers

Yes. Any types of blood draws or injections

Yes

I previously worked in a Family Practice Clinic that provided many services, including HRT, and have given many testosterone injections and other injectable. I also was 1 of the 2 MAs that was assigned to therapeutic phlebotomy when Hgb/Hct was high. I also assisted and preformed sclerotherapy under supervision. Less

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NOR-LEA HOSPITAL DISTRICT

If your manager is not present, what decision would you be comfortable making?

4 Answers

I stated that depending on the situation, I would be ok with making a decision that would benefit the patient whether it is a question about their visit or administering oxygen. I would however consult with a lead doctor or nurse in an emergent situation. Less

No

Yes

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Johns Hopkins Health System

Do you have children

4 Answers

None of your business

Not yet why?

None of your business.

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HealthTexas Provider Network

Why are you leaving your current job.

4 Answers

The environment is toxic and you can't give good patient care under those conditions. Less

I love my previous job the staff and have learnt a lot but it is time to move on to new career. Less

Office staff have to much has to much drama !

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St. Elizabeth Physicians

Describe your experience.

3 Answers

At the time I had just graduated college.

I have 8 years as a Medical Asst. I have worked in a Family Medicine Center, an urgent care and am currently employed by Cincinnati Children’s. I know EPIC, I’m familiar with All scripts. My experience: History intake,vitals,ekg, venipuncture. Answer phones,schedule appts. I’m currently a Clinic coordinator . Less

Just got my degree 11/2018 and I’ve done home health and worked at an urgent care Less

Wellstar Health System

Why did you decide to choose to apply to Wellstar?

3 Answers

I love what Wellstar stands for. I prefer working for an organization that gives back to the community and is non-for profit. Less

I appreciate what you do for the community. I live in Douglasvile and is eager to work in this community close to home avoiding the heavy traffic n Atlanta. Less

I am impressed by the numbers of employees and the number of sites you have. I have worked at hospitals in the past that was not as stable. Two of these facilities closed. The benefits are also very important to me. Less

City of Hope

What is one of your weakness at work?

3 Answers

Seting my own goal with high expectations and not reaching the goal before the end of the day on a busy day. Less

One of my weaknesses is also my speed. Sometimes I get too far ahead of myself and my team that I end up with nothing to do. I constantly need something to do and I enjoy exploring and learning so in another way it is a benefit. Less

My weakness at work is my speed. I'm very accurate in the work I do, but I take my time. These days, many people prefer fast workers over efficiency and accuracy. So, because of that, it's a weakness. Less

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