Office clerk Interview Questions

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Marine Corps Community Services
Office Automation Clerk was asked...16 August 2015

How would I handle a a situation where a parent is on the phone, a parent would like more information at the front desk and another parent is requesting to make a payment?

2 Answers

I would finish helping the parent that is on the phone first, then help the parent that is requesting to make a payment, then I would assist the parent requesting more information so that I can answer their questions without interruptions or being in a rush. Less

I would politely ask the parent on the phone for a phone number to call them back shortly than take care of the two parents in front of you. Less

Are you willing to learn how to do repair work?

2 Answers

I can not stand getting greasy, I thought to myself. Outloud, i readily agreed!

Yes, most definitely

Sobeys

How do you handle an angry customer

2 Answers

I will stay quite and listen very carefully with a smiling gesture so customer will feel my full attention is towards him while the customer is aggressive. Once customer will quite I will repeat someone of points which I will pick from what customer said to confirm and then i will make sure I will help customer on my own behalf. As customer is my first priority Less

I just to be humble able they are angry because a customer is customer i want that they see im humble and good crew in my company Less

Why should we hire you over someone else?

2 Answers

Whatever I don't already know, I can learn quickly.

Because I'm gullible enough to believe your hype.

US Census Bureau

Are you legally allowed to view personal information? If hired, are you willing to keep all personal information confidential, or face legal action?

1 Answers

Yes, and Yes.

Vail School District

Tell me about yourself.

2 Answers

I moved here from Cleveland Ohio and came with my mother and my son and want to work as a office clerk something different. Less

I moved here from Cleveland Ohio and came with my mother and my son and want to work for your company. Less

Where do you see yourself in 5 years?

2 Answers

That was a tough answer because I live for today. I never used to think past that. Less

Happily married, possibly running my own business while studying for my masters degree in business administration Less

State of Maryland

What do customer service means to you?

2 Answers

Customer Service to me means going above and beyond to ensure every customer is treated with courtesy and respect, provided excellent customer service satisfaction, and having the ability to resolve all issues before ending that call or visit. Less

Customer service means to be polite to the public, courteous, patience, and most of all have empathy. Less

Hilton

What do you like about front office department?

2 Answers

I like it because you get to meet and converse with people of different cultures and background. Less

I like start my career in front office department because I want to enhance more my communication skill and to more confidence for my self. And also I want to meet and converse with the other guests with different nationalities and cultures. Less

They asked if I planned to take more than 2 days off per month.

1 Answers

Told them I do not.

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