Partner account manager Interview Questions

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Booking.com
Partner Account Manager was asked...5 February 2015

First role play is individual. The scenario is that you are a rep for B.C and you're at a trade show. You have to present yourself to a new hotel with the objective of getting them to use B.C as their OTA. They currently use a competitor. The key here is to ASK QUESTIONS. As many as you can think of. Don't do what I did and start throwing facts and figures at them. Establish their market and strategy first and apply the facts accordingly. Who is their ideal customer (holiday makers or corporate), what is their main focus (filled rooms of just mere footfall). I couldn't stop talking (and this is why I wasn't hired). As they finish up, try hard to get a meeting scheduled to come and see them at a later date. Be pushy. I wasn't.

2 Answers

what commission do they offer , its a secure online booking compared to our competitors , booking.com gives you 100% assurety of your reservation once you produce your credit card details its secure and safe booking through the system is very easy and direct dont need any trainning unlike other competitors it is a very reliable system for payment process . tere is free cancellation policy Less

The second role play is a group activity. You are each given an employee to represent, as their manager. You are given a brief overview of them, what their bonus was last year and the argument for an increased bonus (or decreased as the case may be). The annual bonus pot has been reduced by approx 30%. Then you have to argue your case with your Board of Directors. The objective is to see how pushy you are. Can you get your directors to back down and give you what you want (or what your employee wants). It also gives you the opportunity to illustrate what you believe is an important attribute. Do you look at the bigger picture, or are you all about your own team.. Less

Sortable

They asked "what is header bidding" which I didn't know the answer to.

1 Answers

I told them that I didn't know. But I proceeded to go home and research it which brought up a few questions I had for the interviewers. They appreciated the curiosity. Less

bChannels

What I understood about Channel Marketing answer - nothing!

1 Answers

I waffled, I didn't really understand and I am not sure I did for a few weeks after starting! Less

Smartbox Worldwide

Domande in generale sulle precedenti esperienze lavorative e sui propri interessi oltre il lavoro.

1 Answers

Ho risposto attenendomi alla mia storia professionale ed ai miei interessi personali Less

PacketFabric

In all four cases the one question (or topic) that was of concern was my background working in the channel.

1 Answers

I gave examples of contracts and customer relationships I manage that I felt could be applicable and similar to the deals they would be negotiating. Less

Technossus

How have grown revenue at past clients?

1 Answers

No secret sauce here. Growing revenue is about removing obstacles in the way of customer satisfaction. Those obstacles could be anything from delivery quality to contractual issues. Trusted relationships take time to build with intent to foster open communication on ANYTHING toward a mutual resolution and customer satisfaction. Less

Colt Technology Services

May I ask how old the the applicant is?

1 Answers

I did not answer this question

Cisco Systems

My experience.

1 Answers

My skills.

Salesforce

Where else you applied besides salesforce.com? What would you do to get to know people here when you first start?

1 Answers

Seems to me that, SFDC has multiple small groups within, acting as startups. Internal employees are new to this environment as well. Less

TP-LINK

they know me before

1 Answers

i have experience

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