Product Support Specialist Interview Questions


Product Support Specialist interview questions shared by candidates

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MAX Digital
Product Support Specialist was asked...11 July 2012

What is most important part of work to you ?

2 Answers

On top of job satisfaction, I make sure that i am learning new technologies so that i can make use of them in my current project and also is up to date. Less

Job satisfaction that I;m doing the right thing and people realize that


What do you want out of your job role?

3 Answers

Changing and stimulating environment.

What was the logic question ?

There are 3 bags of balls but are all labelled incorrectly. There’s green, red and a mixed bag. What’s the least amount of balls you have to take out to be able to correctly label them. (The answer is 2). Less

MAX Digital

What was the biggest mistake you made at work? How did it happen? What did you learn from it? How would you handle if faced with same scenario tomorrow?

1 Answers

I covered for another employee who did not actually call into work after being 90 minutes late. He ended up getting fired for doing it again Less

Tyler Technologies

Do you prefer to communicate in person or via email? Why?

1 Answers

Kind of weird question, probably a best fit question.

Harbor Freight Tools

Q: Where do you see yourself in 5 years?

2 Answers

1 word, Succeeding.

In 5 years, I see myself advancing through school and life with a stable career where I have the opportunity to challenge myself and grow. Less


How are you with excel?

2 Answers

With some formulas should be re-master and learn new how pivot table work, I think that my excel is good for planning work as well. Less

I was honest, and I wasn't very experienced with excel but I made sure they knew I was a fast learner. Less


1. what is wrong with this sql: select department, count(*) from school 2. if you are given 3 entities: teach, student class. How do you design the database 3. What is the difference between Arraylist and LinkedArraylist 4. How do you keep the sequence in a hashmap?

2 Answers

1 we can not use count(*) directly in select clause without using group by

It's essential to demonstrate that you can really go deep... there are plenty of followup questions and (sometimes tangential) angles to explore. There's a lot of Product Support Specialist experts who've worked at Autodesk, who provide this sort of practice through mock interviews. There's a whole list of them curated on Prepfully. Less


How well do you work with people?

2 Answers

To be honest I love working with clients direct, I'm comfortable and friendly and I've always had great success on that front. Less

No I will


Doesn't even matter

2 Answers

They are more uneducated than you probably are.

From someone that actually has performed interviews, I can guarantee that the hiring process is very thorough and many applicants are interviewed. Turnover is actually lower than industry average. Salaries are based on regional studies and averages. Less


A customer tells you that they don't believe your advice. What will you do?

1 Answers

there were a number of questions in this vein

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