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Not at all

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I lead by example and I have high expectations

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I enjoy helping agents resolve customers concerns.

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first ask them what the problem is once I figure out the problem I would take to the office and try to have them compromise in work with the problem so they can work together Less

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Talk about my experiences and confirm work always under pressure

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I would prioritise. I would quickly ask the person in the ladder to go down, and offer them help as soon as the problem with the safety rail is solved. The priority would be the safety rail, so I would stop the machine, fix the safety rail, run again the machine. And after all that help the other operator with the ladder. Less

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Yes. However, 3 weeks a month is stupid

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I didn'f focus to much on the question as much as I focused on talking about how I think an organization can bring about cultural change. My belief is that cultural change can only occur by way of consistency in management and effective educational and training programs. Less

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I have lived in TX all my life & have NEVER been away from my kids over 24 hrs. But, I told them that it wouldn't be a problem. I was gone for 3 weeks, came back for 1 week & gone for another 4 weeks. It was the best experience in my life (as far as work is concerned). I learned a lot about the manufacturing industry. Less