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I use Design Thinking methods to solve problems
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discussions, help to improve and finally - if nothing else helps - resignment
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That was a strange question since I was interviewing to lead a UX team. My answer included that starting with the development of a launch and communications schedule would be important, followed by creating a press release, website landing pages, videos, social media posts, webinars and training workshops. Also, an internal communications strategy would be important along with training sales, support and customer success teams. Less