Retail Associate Job Description

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What is a Retail Associate?

As a retail associate, you are uniquely placed to represent the company you work for. You will be the first person a customer meets on the sales floor, the person who helps them choose the best product for their needs and the person responsible for providing a smooth transaction at the till. All of this creates a positive shopping experience, and positive experiences bring customers back.

There is no specific education required for retail Associate's. However, to be successful, some qualities You'll need are a positive attitude, an easy manner when interacting with others and the ability to work well alone or as part of a team. These qualities, in combination with experience, allow motivated and skilled individuals to move into store management positions.

Retail Associate Job Description Template

Job Overview

Example Co. is one of the leading companies in our field in the area. We're proud of our 3.6 rating on Glassdoor from our employees. We are hiring a talented Retail Associate professional to join our team. If you're excited to be part of a winning team, Example Co. is a great place to grow your career. You'll be glad you applied to Example Co.

Responsibilities for Retail Associate

provide a positive shopping experience for customers
be aware of subtle customer cues and respond appropriately
expand knowledge of products so that customer questions can be properly addressed
assist in receiving and processing product shipments
prepare and display new merchandise
promote brand loyalty programs and other incentives
maintain a standard of cleanliness in the store by following set guidelines
work with a team to create and maintain a pleasant environment for shoppers and staff

Qualifications for Retail Associate

excellent interpersonal skills, including having an approachable and friendly manner
good time and task management skills, including prioritizing and changing tasks easily
a flexible schedule
attention to detail
experience in retail
experience working a till
capacity to build customer relationships
ability to follow direction or take initiative as the situation requires
willingness to accept and apply constructive criticism

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