This is a Work from Home Job, Please do also state which country you are and will be at, including timezone.
To provide timely first-level support and ensure efficient handling of IT-related enquiries through WhatsApp and email. We are looking for a solution-focused desktop support specialist to provide our clients systematic support. The desktop support specialist should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our customers’ IT infrastructure.
To be successful as a desktop support specialist, you should be skilled in the fitting and upkeep of computers and their networks.
Please do also take note that this job requires you to be desk-bound to during your shift to ensure SLA response to our clients.
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