Secretlab is an international gaming chair brand seating over three million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

Our organization is built on our talents - We are seeking a commercially minded People Operations Manager. You will lead a team of associates and specialists to build and run the operational infrastructure for our workforce in the region.

People Operations Team Leadership

• Lead, mentor, and capacity-plan for a small team of People Ops professionals and drive a culture of Zero Error, Always On Time and High Agency.
• Establish SLAs for employee inquiries. Ensure that whether a question comes from a Junior Designer or a Director, it is answered with speed, empathy and accuracy.
• Responsible for overall functional and operational excellence including but not limited to improving and enhancing work processes, tools and systems.
• Be an advocate and custodian of Secretlab’s organisation culture and values

HRBP Partnership & Performance Operations

• Own the operational execution of the appraisal cycles. You handle system configuration, timeline management, allowing HRBPs to focus on calibration and quality of feedback.
• Provide operational support for sensitive Employee Relations (ER) investigations. While HRBPs/Legal lead the inquiry, you manage the logistics: evidence gathering, timeline reconstruction, note-taking, and ensuring strict procedural fairness is documented.
• You and your team are the data provider for the HRBP team. You don't just export reports; you analyze trends in attrition, absenteeism, and performance ratings to give HRBPs the "ammunition" they need for strategic discussions with business leaders.

Policy, Compliance & Legal Coordination

• Collaborate with the Legal & Compliance department on Employee Handbooks and Agreements.
• Translate complex legal advice into simple, actionable internal workflows. If a new regulation passes in a jurisdiction we operate in, your job is to figure out how we comply operationally before it is in effect.
• Audit Agreements, Processes, Systems and Practices regularly to ensure they remain updated with the latest business risks and statutory requirements.

Regional Payroll & Financial Control

• Oversee the monthly payroll for three entities. Ensure absolute accuracy and timeliness in salary disbursement, tax filing and social security contributions.
• Apply business acumen to payroll data. Monitor program costs, benefits utilization, and travel spend to identify financial wastage and propose saving opportunities.

Mobility, Travel & Spend Management

• Own the Corporate Travel Policy. Balance cost-efficiency with employee safety. Negotiate corporate rates with vendors and audit travel expenses against the budget.
• Lead the team in managing the end-to-end visa, travel and relocation process for employees. Ensure immigration barriers do not slow down business velocity.

• 5–8 years in People Operations/Shared Services, with 3+ years managing a team.
• Proficient in Asian employment laws & practices, digital HR tools & systems
• Business proficiency in Mandarin for liaising with Chinese employees and vendors
• Experience supporting HRBPs and TAs in a matrixed environment.
• Sound understanding of the financial impact of HR decisions. Ability to balance rigid compliance with business practicality.
• Exceptional proficiency in your written and spoken English.

• A fast-tracked career. Join the company's core team as Secretlab enters a major growth phase globally and enjoy that same dynamic growth in your career.
A workplace for millennials
• -open-concept office space to breed the best inter-team collaborations, fuelled by the most innovative, passionate and driven people in the industry.
Health, vision and dental care
• -excellent employee benefits so you can work with the best frame of mind.
• Lunch provided daily, with a fully stocked pantry. At Secretlab, never worry about hunger affecting your best work.
• A competitive salary package, with boundless opportunities for development and growth.