American Express Overview

  • www.americanexpress.com
  • New York, NY
  • 10000+ Employees
  • 1850
  • Company - Public (AXP)
  • Financial Transaction Processing
  • $10+ billion (USD)

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, ...
Mission: Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.

Company Updates

23 September 2022
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We’re proud to back our #TeamAmex colleagues and their loved ones with benefits and programs that support their holistic well-being through each stage of their life. This week, American Express was recognized by Seramount on both its 100 Best Companies and Best Companies for Dads lists for 2022, which recognizes companies for cultivating family-friendly workplace cultures. David Kasiarz, Executive Vice President, Colleague Total Rewards & Well-being and Executive Sponsor of our Families@Amex network says: “So many colleagues play critical roles in the day-to-day lives of their loved ones. I’d encourage all parents and caregivers to lean into the backing, flexibility and community we have at Amex—it’s here for you in good and challenging times.”
Shared image - American Express Recognized as a Top Company for Parents and Caregivers
American Express Recognized as a Top Company for Parents and Caregivers
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23 August 2022
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In a wide-ranging interview with Human Resource Executive, our Chief Colleague Experience Officer, Monique Herena discusses the career path she would have taken if she hadn’t pursued human resources, her biggest influences, and #TeamAmex’s vision for the colleague experience. She says, “We pride ourselves on offering a compelling colleague value proposition that includes meaningful work and many opportunities to grow throughout their career, a flexible and inclusive culture with a strong sense of belonging, and competitive pay and benefits to support their holistic wellbeing—their mental, physical and financial health. At its core, our value proposition places our colleagues at the center of everything we do.”
Shared image - Human Resource Executive Interview: Colleague Experience is Close to Monique Herena's Heart - and at Center of American Express' Strategy
Human Resource Executive Interview: Colleague Experience is Close to Monique Herena's Heart - and at Center of American Express' Strategy
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American Express Reviews

4.3
87%
Recommend to a Friend
93%
Approve of CEO
Stephen J Squeri
Stephen J Squeri
3,658 Ratings
5.0
Current Employee

"Great work life balance"

15 Sep 2022 - Anonymous Employee
Approves of CEO

Pros

Work life balance
Good benefits
Hybrid work options
Culture
Inclusivity

Cons

Lack of career advancement opportunities
See All 14,141 Reviews

Diversity & Inclusion at American Express

4.4
(3731 reviews)

Diversity Programs & Initiatives

Diverse and inclusive teams, empowered voices

Our differences are what shape the world, and we’re committed to ensuring everyone is seen, heard, and feels like they truly belong. That’s why we’re actively cultivating an inclusive and diverse workplace where every voice is valued, teamwork is rewarded, and different points of view are celebrated. We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best, for our colleagues, customers and the communities we serve.

On #TeamAmex, we want you to be you.

We remain committed to fighting against all forms of discrimination and to c

Diversity & Inclusion FAQs

All answers shown come directly from American Express Reviews and are not edited or altered.

Does there seem to be diversity at American Express?

...Good work culture, diversity and inclusion is paramount to policies implemented in the company and fairly accommodating and helpful colleagues...Read More

Read 228 more responses

American Express Photos

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American Express Interviews

Experience
Positive65%
Negative18%
Neutral17%
Getting an Interview
Applied online51%
Campus Recruiting18%
Recruiter11%
Difficulty
2.9
Average
HardAverageEasy

  1. Learning and Development Manager Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Average Interview

    Interview

    Had 2 interviews and never heard anything back. When I reached out to the recruiter she sent me an email and all it said is “when I hear more, I’ll let you know” and never did. I expected more from American Express. Not responding back to candidates is unacceptable.
    Interview

    Tell me how your experience helps you for this role.

    Answer Question

See All 2,889 interviews

American Express Awards & Accolades

  • 100 Best Companies to Work ForFortune2013
  • 100 Best Companies to Work ForFortune2012
  • 100 Best Companies to Work ForFortune2010
  • Best Places to Work for LGBT EqualityHuman Rights Campaign2010
  • Employees’ Choice -50 Best Places to WorkGlassdoor2009

Popular Careers with American Express Job Seekers

JobsSalariesInterviews

American Express FAQ

(64 Questions)

All answers shown come directly from American Express Reviews and are not edited or altered.

See questions about:

Does American Express offer relocation assistance?

...Excellent benefits package Inc. private health, dental and more than double match on pension...

15 June 2022

Read more

See 18 more answers

People Also Ask about American Express

Employees rate American Express 4.3 out of 5 stars based on 14,141 anonymous reviews on Glassdoor.

To get a job at American Express, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at American Express and prepare for tough questions.

Overall, 87% of employees would recommend working at American Express to a friend. This is based on 12,858 anonymously submitted reviews on Glassdoor.

65% of job seekers rate their interview experience at American Express as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at American Express.

82% of employees think that American Express has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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