Marks & Spencer Overview

  • jobs.marksandspencer.com
  • London, United Kingdom
  • 10000+ Employees
  • 1884
  • Company - Public (MAKSY)
  • Department, Clothing & Shoe Stores
  • $10+ billion (USD)

CompetitorsSainsbury’s, NEXT, Tesco
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M&S is British value-for-money retailer focused on own label businesses, including Food, Clothing & Home and Bank & Services in the UK and internationally. Today, we operate a family of businesses, selling high-quality, great-value own-brand products in the UK and ...
Mission: “To make aspirational quality accessible to everyone, through the depth and range of its products”

Marks & Spencer Reviews

3.7
70%
Recommend to a Friend
74%
Approve of CEO
Stuart Machin
Stuart Machin
163 Ratings
5.0
Former Employee, more than 1 year

"Amazing Company"

7 May 2022 - Sales Associate in Singapore

Pros

Great culture and working hours.

Cons

Nothing as for now. All is good.
See All 7,520 Reviews

Diversity & Inclusion at Marks & Spencer

3.9
(2278 reviews)

Diversity Programs & Initiatives

"At M&S, we respect and value each other’s differences – and we help each other be the best version of ourselves. When you can bring your whole self to work, you perform better and feel better. That’s good for everyone. Diverse teams bring around greater innovation, better decision making and high performance.

For M&S to continue being successful, we must understand and reflect our diverse customer base and the communities in which they live. We have come a long way and we know we have work to do. It is hugely important to me that we maintain that sense of belonging. And that means ensuring our culture is inclusive for everyone – our colleagues, customers and communities."<

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Diversity & Inclusion FAQs

All answers shown come directly from Marks & Spencer Reviews and are not edited or altered.

Does there seem to be diversity at Marks & Spencer?

...Really flexible, progressive retailer with a great focus on diversity and inclusion....Read More

Read 77 more responses

Marks & Spencer Photos

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Marks & Spencer Interviews

Experience
Positive74%
Negative12%
Neutral13%
Getting an Interview
Applied online87%
In Person4%
Employee Referral3%
Difficulty
2.6
Average
HardAverageEasy

  1. Featured Interview

    Customer Assistant Interview

    Anonymous Employee in United Kingdom
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Interview at the store. Asked usual motivational and competency based questions. Then situational judgement questions. Asked to deal with a difficult customer. Asked about Marks and Spencer values and why I relate to these.
    Interview

    Why do you want to work for M&S?

    Answer Question

See All 1,556 interviews

Company Updates

27 April 2022
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GROWING THE FAMILY: REFLECTING ON A FANTASTIC FIRST YEAR FOR OUR M&S FAMILY ALUMNI NETWORK! Last year, we launched our alumni network M&S Family to unlock the power of our alumni: to thank them for their past and pledge to keep them a part of our future, as part of our ongoing transformation. Twelve months on, Katie Bickerstaffe our Chief Operating Officer, reflects on the first year of the network.
Shared image - Growing the Family: reflecting on a fantastic first year for our M&S Family alumni network
Growing the Family: reflecting on a fantastic first year for our M&S Family alumni network
corporate.marksandspencer.com
1 April 2022
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ANYTHING BUT ORDINARY: M&S STEPS UP ITS SPRING STYLE AS CUSTOMERS LOOK FORWARD TO HOLIDAYS AND SPECIAL OCCASIONS. Today (Friday 1st April) M&S is launching a new advert to show off the style & trusted value of its Spring own-brand product offer for women, men, and kids – Anything but Ordinary, Spring Style.
Shared image - ANYTHING BUT ORDINARY: M&S STEPS UP ITS SPRING STYLE AS CUSTOMERS LOOK FORWARD TO HOLIDAYS AND SPECIAL OCCASIONS
ANYTHING BUT ORDINARY: M&S STEPS UP ITS SPRING STYLE AS CUSTOMERS LOOK FORWARD TO HOLIDAYS AND SPECIAL OCCASIONS
corporate.marksandspencer.com

Marks & Spencer Awards & Accolades

  • Times Top 50 Employer for Women 2020Times Top 50 Employers for Women2020
  • Britain's Top 100 Graduate EmployersThe Times2017

Popular Careers with Marks & Spencer Job Seekers

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Marks & Spencer FAQ

(64 Questions)

All answers shown come directly from Marks & Spencer Reviews and are not edited or altered.

See questions about:

Does Marks & Spencer offer massages?

...The staff areas were really clean and they provided free fruit, bread, tea, coffee etc which was a nice touch....

9 December 2020

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People Also Ask about Marks & Spencer

Employees rate Marks & Spencer 3.7 out of 5 stars based on 7,520 anonymous reviews on Glassdoor.

To get a job at Marks & Spencer, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Marks & Spencer and prepare for tough questions.

Overall, 70 of employees would recommend working at Marks & Spencer to a friend. This is based on 6,630 anonymously submitted reviews on Glassdoor.

74 of job seekers rate their interview experience at Marks & Spencer as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Marks & Spencer.

53 of employees think that Marks & Spencer has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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