Working at OCBC Bank | Glassdoor.sg

OCBC Bank Overview

Singapore
10000+ employees
1932
Company - Public (O39)
Banks & Building Societies
$10+ billion (SGD) per year
We are the longest established Singapore financial services group, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. We are now the second largest financial services group in Southeast Asia by assets and one of the world’s ... Read more

Mission: We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs.

Company Updates

  • Manufacturing is giving Singapore a little wind in her economic sails, says OCBC’s chief economist, Selena Ling. Find out what else she thinks will boost Singapore’s recovery as the country ramps up for Phase 3. Staycations, anyone?

  • company-updates.categories.company-news

    Congratulations to NANOFILM TECHNOLOGIES INTERNATIONAL LIMITED on their very successful listing on the SGX mainboard today! We are proud to be the joint global coordinators and bookrunners for this IPO. What makes this IPO even more meaningful to us is the long relationship that we have had with Nanofilm, which began in the late 90s when they opened their first business account with us at our NTU branch.

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OCBC Bank – Why Work With Us?


Overview

OCBC Bank is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC Bank is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore and the Asia Pacific by The Asian Banker.

OCBC Bank and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC Bank’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 610 branches and representative offices in 18 countries and regions. These include the more than 340 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 100 branches and offices in Hong Kong, China and Macau under OCBC Wing Hang.

OCBC Bank’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC Bank's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

The second-largest banking group in Singapore by total assets

We operate our banking business as OCBC Bank, Bank OCBC NISP, OCBC Wing Hang China, OCBC Al-Amin, and Bank of Singapore in over 18 countries and territories, and have strategic stakes in other financial services businesses operating under independent brands:

  • Insurance: Great Eastern
  • Asset management: Lion Global Investors
  • Brokerage: OCBC Securities and OCBC Sekuritas

Global Banking

Through these businesses, we offer a comprehensive range of specialist financial and wealth management services, including deposit-taking and personal lending, credit cards, corporate and enterprise banking, cash management, international trade financing, investment banking, private banking, treasury, stockbroking, insurance and asset management.

We are listed on the SGX-ST as one of the largest listed companies in Singapore by market capitalisation. We are also one of the largest listed banks in Southeast Asia by market capitalisation and have more than 29,000 employees globally.

OCBC Bank’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has over 610 branches and representative offices in 18 countries and regions. These include the more than 330 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and more than 110 branches and offices in Hong Kong, China and Macao under OCBC Wing Hang.

Purpose

We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs.

Values

Customers

We listen to our customers and understand their needs. We build enduring relationships with them by delivering superior products and quality service.

People

We treat each other fairly and with respect. We support our colleagues and invest in their development to help them realise their full potential. We recognise and reward outstanding performance.

Teamwork

We, as team members, actively support each other across the organisation as we work towards our common purpose. As individuals, we expect total responsibility from ourselves.

Integrity

Fair dealing is the basis of our business. We assume everything we do is in full public view.

Prudent risk taking

We are prudent risk takers because our customers rely on us for safety and soundness.

Effectiveness

We actively invest in infrastructure, process improvement and skills to lower our delivery costs. We do the right things right the first time, on time, every time.

Fair Dealing

At OCBC, we understand that our continued success as a financial services group is dependent on our ability to build enduring relationships with our customers. This involves treating our customers with respect and integrity, and consistently dealing with them in a fair and professional manner. That is why the element of Fair Dealing features prominently in our core values. Specifically, our value of ‘Integrity’ underscores Fair Dealing as the basis of our business.

We seek to deal fairly with our customers by:

  • providing them with clear, relevant and timely information to help them make informed decisions 
  • recommending only products that are aligned with their financial objectives and risk profiles 
  • training and certifying our sales employees so that they are equipped to give appropriate advice and recommendations 
  • treating their feedback and complaints seriously, and ensuring that issues are addressed in an effective and prompt manner

Our employees are constantly reminded on the importance of Fair Dealing, which is further reinforced through their performance and compensation review framework. In addition, the other Fair Dealing-related processes, systems and policies across the organisation are periodically reviewed and enhanced to ensure their continued effectiveness in helping us deliver the desired customer outcomes.

Your career at OCBC

We want you to enjoy and take pride in your work, be passionate, driven and have fun - after all, joy does bring out the best in people. And we want nothing less.

Helping you succeed

At OCBC, we believe that everyone should have the opportunity to succeed. No matter where you see yourself in the future, we want to help you get there.

We provide career mobility opportunities across our different business units, subsidiaries or even country offices; from Consumer, Corporate and Private Banking, to Treasury, Securities, Insurance or Investment Management.

We are committed to creating a conducive work environment – one that is inclusive, welcomes innovation and encourages continual learning and development.

Benefits

We offer a competitive, performance-driven compensation package so you can focus on your work.

No two people are alike, so we give employees the flexibility to choose benefits that matter the most to them. Our flexible benefits plans can be tailor-made to suit your lifestyle.

 

 

We are looking for promising university graduates to join us as Associates. Regardless of which programme you start with, we make sure that you get plenty of opportunities to learn, develop your skills and excel in your career.

OCBC Graduate Talent Programme

Specifically designed for graduates like you, the Graduate Talent Programme will help you build a strong foundation in banking to achieve your career goals in the finance industry. We have carefully put together a structured programme to prepare you for a division-specific role within the Bank. 

As a bank that values the growth of every individual, we are here to help you take on the future of banking with us. We say that there's no better investment than one in your own skills and growth.

We seek go-getters with high levels of motivation and drive, those who seek to build a career in the banking industry.

Other qualities that put you in strong standing for the programme are:
- a degree with good honours;
- stellar extra-curricular achievements;
- model leadership, and a penchant for problem-solving and new challenges; and
- less than 2 years of working experience.

Personal Financial Consultant

OCBC opens doors to new opportunities.

Start your career with OCBC as a Personal Financial Consultant!

At OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. If you have passion, drive and the will to succeed, rise to the challenge today!

Global Consumer Financial Services serves almost 3 million customers across Singapore, Malaysia, Indonesia and China. In Singapore, our customer proposition caters to different life-stages and needs, ranging from Mighty Savers for children and young families, FRANK by OCBC for youths and young working adults to OCBC Premier Banking for affluent individuals. Besides being the pioneer in various banking products and services which include FRANK by OCBC, full-service Sunday Banking and our award-winning Online Banking, we are also the market leader for Bancassurance sales.

What is it like being a Personal Financial Consultant at OCBC?

As a Personal Financial Consultant, you will be based at one of our island-wide Branches and will provide comprehensive, one-stop financial advisory services to customers through the active promotion and cross-selling of our full range of wealth management products that include insurance, loans, unit trusts and structured deposits. With an emphasis on consultative selling to meet customers’ needs, you will also proactively build and manage long-term customer relationship and provide good after-sales service to them.

To help you succeed in your role, you will join our structured training program during the first 6 weeks of your career with us. Thereafter you will also have at least 5 training days every year to help you further develop your career and keep your skills sharp and up-to-date with the latest developments in the industry.

As a successful Personal Financial Consultant, you will have the option to take your career forward by either pursuing our Management Route, on the path of becoming a Branch Manager one day, or the Sales Route, growing into a Senior Relationship Manager working with premier private clients. Plus, as a top performer, you will be invited to trips, visiting great locations across the world from Paris, Barcelona to London and many more.

 

OCBC Bank Reviews

  • "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Singapore
    Former Employee - Anonymous Employee in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at OCBC Bank full-time (Less than a year)

    Pros

    Good bank and condusive environment

    Cons

    Pay low, contract job and

See All 1,377 Reviews

OCBC Bank Photos

OCBC Bank photo of: Congratulations to our HR team for winning the Gold award for Most Innovative and Sustainable Office Design at #AsiaRecruitmentAwards. #weseeyou #ocbc #workplace #officedesign #sustainable
OCBC Bank photo of: Meet Caleb - a full-time banker and a part-time boxer
OCBC Bank photo of: Our Frankpreneurs pitching their business ideas
OCBC Bank photo of: OCBC Graduate Talents
OCBC Bank photo of: Opening Ceremony of Smart Future 2019
OCBC Bank photo of: OCBC Glowing Years
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OCBC Bank Interviews

Experience

Experience
62%
29%
9%

Getting an Interview

Getting an Interview
62%
14%
11%
6
3
2
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Business Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. I interviewed at OCBC Bank.

    Interview

    Started with HR contact on the role opportunity.
    Shortlisted and HR schedule for the interview.
    Proceed to Hiring Manager interview and lasted 1 hour. The interviewer was very detailed in asking questions.

    Interview Questions

See All 355 Interviews

OCBC Bank Awards & Accolades

  • Most Innovative and Sustainable Office Design, Asia Recruitment Awards, 2019
  • Most Successful Recruitment Referral Scheme - Malaysia (Bronze), Recruitment International Asia Awards, 2019
  • Most Attractive Employer (Banking and Financial Services Sector), Randstad Award, 2016
  • Exemplary Employer: TAFEP Exemplary Employer Award, National Trades Union Congress (NTUC) Women's Development Secretariat (WDS) and Tripartite Alliance for Fair Employment Practices (TAFEP), 2016
  • Best Employer ( Singapore and Malaysia), Aon Best Employers Programme, 2017
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Work at OCBC Bank? Share Your Experiences

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