Working at Sky | Glassdoor.sg

Sky Overview

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Isleworth, England (UK)
10000+ employees
1989
Company - Public (LON:SKY)
TV Broadcasting & Cable Networks
$10+ billion (SGD) per year
Competitors

Virgin Media, Netflix, Apple

A job you love to talk about.

With 24 million customers across seven countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Our 31,000 employees help connect our customers with the very best ... Read more

Mission: Believing in better is how we approach everything we do.

Sky Reviews

  • "Room to imrove"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader
    Former Employee - Team Leader
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Sky full-time (More than a year)

    Pros

    Great healthcare plan
    Free Sky TV
    Good training program
    Opportunities to grow and develop
    Great recognition program

    Cons

    Inconsistency with training - the only training provided is when you join the company (depending on the role) and then if there are new products launched or something has gone wrong.

    The senior management team is a bit of a club - if you are not 'in' with them then kiss goodbye to development opportunities.

    Inconsistent senior management - on many occasions I witnessed things being swept under the carpet for employee A whilst employee B would be reprimanded. The reasons for this would vary but would be mainly be based around how well employee A or B were performing or how well they got on with the sales/service managers. I heard it would often be the case when sales managers would step in to stop or expedite a disciplinary process when it wasn't entirely based on any professional merit.

    Advice to Management

    Don't hold agents or team leaders to a standard you are not willing to meet.
    Promote learning and training (not just linkedin).
    Get people back in the training room on a regular basis. this will avoid having to do it every 18 months when the BS hits the fan.

See All 2,086 Reviews

Sky Photos

Sky photo of: Some of our Retail Team
Sky photo of: Our Retail Stand
Sky photo of: At major retailer near you!
Sky photo of: Game of Throne legends
Sky photo of: Recognition of WebHelp
Sky photo of: Our recent award win
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Sky Interviews

Experience

Experience
59%
16%
25%

Getting an Interview

Getting an Interview
81%
8%
3%
3
2
2
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Sky.

    Interview

    First start of the application fine. Situation based questions and having to prioritise the predetermined answers.
    The second part was the one that got me.
    You have to record yourself giving answers to interview questions. Sounds easy enough. Not so. You have a practice round you can use as many times as you like, then go on to the recording. Once the question has been asked you have two minutes to answer each question without mistake. Despite this feeling very unnatural, it's very hard to give a comprehensive answer in the time given.

    Interview Questions

    • How do you get to know your work colleagues of nationalities and orientations other than your own?   1 Answer
See All 566 Interviews

Sky Awards & Accolades

  • Inclusive Top 50 UK Employers, Inclusive Companies, 2020
  • Stonewall Top 100 Employers, Stonewall, 2020
See More

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