Working at Zalando | Glassdoor.sg

Zalando Overview

Berlin (Germany)
10000+ employees
2008
Company - Public
Internet
$2 to $5 billion (SGD) per year
Growing from a pioneer in e-commerce to an integrated fashion platform with 25 million active customers within less than 10 years, we’ve learned that openness and trust are more powerful than a controlling approach.

Zalando is powered by a diverse ... Read more

Company Updates

  • Meet Enno. “My first job was developing automated fingerprint matching systems. Since then I have been hooked by data. In the past few years I have focused on advertisement technology, which is an interesting domain to work in due to its complexity and restrictions in data quality and what you can do on the page. For the past 1,5 years, I have lead the Zalando Hamburg hub, as well as directly leading a team responsible for ad optimization. Being an in-house team has its perks: we get much cleaner/deeper data, and we can craft much richer experiences. I love the fact that we can craft the advertisement experience from a very holistic point of view. The #hamburg office is a small satellite office in a big company, which creates an interesting mixture; in some aspects you feel like working in a mature tech company, and in other aspects, it feels like working at a startup. Every week is a bit like being at grad school: learning, investigating, experimenting. It's intellectually stimulating and you can very objectively see what impact your changes made."

  • Zalando launched "free to be." to reposition our consumer brand. Jonny Ng, Director Marketing Strategy and Campaigns, elaborates: "It expresses a powerful truth about fashion: when we’re free to be who we want, and wear what we want, nothing can hold us back. It connects to our purpose as a company: to re-imagine fashion for the good of all. Zalando believes in a world where everyone is free to be themselves regardless of style, size, age, gender or background."
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Zalando Video

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Zalando – Why Work For Us?


 
Zalando is Europe’s leading online fashion platform. We offer our customers a one-stop, convenient shopping experience with an extensive selection of fashion articles including shoes, apparel and accessories, with free delivery and returns.

Our assortment of almost 2,000 international brands ranges from popular global brands, fast fashion and local brands, and is complemented by our private label products. Our localized offering addresses the distinct preferences of our customers in each of the 17 European markets we serve: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Norway, Spain, Sweden, Switzerland, Poland and the United Kingdom.

Our growing fashion logistics network allows us to efficiently serve our customers and brand partners throughout Europe, supported by warehouses in Northern Italy, France and Sweden with a focus on local customer needs.

We believe that our integration of fashion, operations and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners. Zalando’s shops attract over 250 million visits per month. In 2018, 80% of traffic came from mobile devices, resulting in 25 million active customers.

Every employee writes Zalando's success story every day. We are proud of our strong, international team that has quickly put promising ideas into action and has always broken new ground to find the best solution together.

Meet some of our people that play Zalando.

"1993 I came to Germany fleeing from the war in Bosnia-Herzegovina. 8 years of the 24 years that I'm in Germany now I live in Berlin. I've done a lot of different jobs throughout my career but no job compares to my current one. I'm working in Zalando's Content Creation for two years now and it feels like a second home. I'm very thankful for all the new people I constantly get to meet and am excited to be surrounded by so much creativity every day. I plan to stay here :)" Mehmed Suko, Model Booker.



"I love how Zalando combines structure and chaos so successfully. It consistently amazes me, how this loose aggregation of people within the light structure of Radical Agility drives the business forward by delivering across a huge spectrum of technology, sometimes in delightfully unexpected ways. Everywhere I look, people are proud of what they are building and how they are building it, as they lay the foundation to disrupt the European fashion industry." Eric Bowman, VP Engineering.

"There is nothing better than finding the balance to enjoy being a dev and a mum. My idol Michael Jordan says 'JUST DO IT' - so I thought doing something in the 'IT' industry. Talking about the feeling of Zalando - it's as crazy as me at times, in the best possible way. I mean, I quit my job when I was pregnant to take on the challenge of coming to the foreign land of Germany. Zalando attracts and connects intelligent people, grows their curiosity, encourages sparkling ideas and pushes them to go as far as they can go. For me, Zalando is a wonderland of freedom." Qian Jiang, Software Engineer.

"I joined Zalando SE after quitting my job at a major tech company in Silicon Valley. Now I can combine my passion for Fashion and Tech and work in Germany's Berlin Valley. I currently lead an ambitious operations team at the Zalando Partner Program where we connect leading fashion brands to the Zalando platform while shaping the online fashion marketplace of the future. We are always looking for great people to join us!" Hanna Wolter, Team Lead Integration.










 

We reimagine fashion – and want to ask the right questions when things get more complex. For us, our purpose is a kind of guide with which we aim to achieve a common goal. Our purpose also gives us – as well as all the newly emerging business areas and collaborations that we are entering into as a company – a direction. In this way, we make every decision with complete clarity. Our purpose does not provide us with answers. However, it does help us to ask the right questions.

WE ARE DOERS.

Every day that we come to work, we experiment, create, assemble, improve – and rethink.

WE ARE INVENTORS.

From the very first moment, we had the crazy idea that the fashion ecosystem should benefit everyone – whether you celebrate your personal style every day, you simply want something to wear, or you earn money with your outfits.

WE ARE PEOPLE.

No matter which business unit we belong to, every one of us wants to make the world of fashion more intelligent, friendlier and more open. For the doers and the rebels, brands and trendsetters. For everyone who is fed up with playing by the fashion rules of yesterday. In all this, we never lose sight of the big picture. The clothing, the clichés and the supply chain. In order to create a system that benefits everyone.

GOOD FOR ALL?

Our purpose challenges us to find solutions that produce the best results for people. Whether for customers, producers, trendsetters or brands, every single one plays an important role – directly or indirectly – in Zalando’s growing sphere of influence.

In 2015, we developed our Corporate Responsibility (CR) Strategy, which we call do.STRATEGY, and we have started to implement it. The name of the strategy describes our philosophy: we approach issues very pragmatically. This is exactly how we are tackling the issue of sustainability. Based on the requirements of our employees and customers, we have defined five focus areas for our strategy: do.GROW (our employees), do.KNOW (our supply chain), do.PROTECT (our environment), do.CONNECT (our community), do.RESPECT (our data protection).

Berlin:

Zalando was founded in Berlin and this is where it all comes together. With more than 6,000 employees spread around the city, Berlin is not just part of our DNA, it’s a pulse that runs through everything we do. Here’s where you’ll find hundreds of technologists swapping ideas and methods with fashion teams, and where the different parts of the business fuse to create a platform ideally set up to meet the challenges of an ever-changing fashion ecosystem.

Dublin:

At our Fashion Insights Centre in Dublin we connect data science and engineering to find and scale the technologies of tomorrow, pushing the boundaries of Zalando as a fashion knowledge platform. This involves multidisciplinary teams working together, designing and building large scale products and services that evolve our platform and impact the entire fashion ecosystem.

Helsinki:

Teams at our Helsinki Tech Hub work on many of the cornerstones of our Fashion Store, including personalization and social fashion influencing components. Through full stack engineering and research, we turn visionary ideas into new emerging businesses with real potential. By tackling the most challenging problems for the fashion industry, we drive the personal digital experience and underlying knowledge models to create the most inspirational fashion experience for our customers.

Dortmund:

Our team in Dortmund started as a specialist unit handling everything that relates to Payment. Here we develop our monitoring systems, collaborating with payment service providers to find innovative ways to create the most user-friendly checkout experience possible. We continuously add new areas of competency, with teams now focused on the tech challenges connected to mission-critical topics including consumer incentives, inventory management, transportation, fulfillment and stock valuation.

Lisbon:

At our newly established Zalando Digital Experience (DX) Hub in Lisbon, we are are building the most inspiring and engaging customer experiences. Focusing on integrating the most inspirational external content for our visitors, the DX hub will enable new and unique fashion experiences delivered by third parties. By developing and prototyping new projects within the Digital Experience department, our Lisbon team is shaping the future of Zalando and setting high standards of software craftsmanship, ownership and excellence.

Mönchengladbach:

Our Mönchengladbach logistics center is a 130,000sqm state-of-the-art fulfillment center, purpose-built for Zalando in 2013. From here we process and ship tens of thousands of orders every day – to customers across Europe. As well as being part of Europe’s busiest fashion logistics network, we’re also continuously advancing our technology and processes. By pushing ourselves to think smarter and adapt faster, our teams are setting new levels of excellence for the industry while meeting the complex needs of our customers, helping people connect to fashion in ways that were never previously possible.

Erfurt:

Our Erfurt logistics center is the first Zalando fulfillment center that we developed from scratch. Opened in 2012, the 130,000sqm center set new benchmarks for the industry, combining state-of-the-art infrastructure with smart thinking and great team support. From here we process and ship tens of thousands of orders every day – to customers across Europe. As well as being part of Europe’s busiest fashion logistics network, we’re also continuously advancing our technology and processes. This enables our teams to connect fashion to people faster and in ways that were previously unimaginable.

Hamburg:

Zalando adtech lab spearheads data-driven media buying efforts with a focus on fashion-oriented buying strategies for accurate and relevant consumer targeting. As a team of data scientists, engineers and product managers, we tackle issues such as low latency and high throughput applications, pioneering ad technologies for partner brands as well as for Zalando.

We are also present in Lahr/Schwarzwald and many other locations in Germany and Europe.

Zalando Reviews

  • Featured Review

    Helpful (2)

    "A solid e-commerce company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Team Lead in Berlin (Germany)
    Current Employee - Tech Team Lead in Berlin (Germany)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Zalando full-time (More than 3 years)

    Pros

    Profitable and established company. Good comp. Culture is moving from ok to good. Product and tech vision is there. High engineering standards.

    Cons

    Culture is still "in beta". But it's moving into the right direction. It could go very differently in different departments or even teams. Unification is happening but it's a work in progress. So expect some changes here and there.

See All 666 Reviews

Zalando Photos

Zalando photo of: Zalando Headquarters
Zalando photo of: Hack Week
Zalando photo of: Berlin
Zalando photo of: Tech Office
Zalando photo of: Berlin
Zalando photo of: Logistic center
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Zalando Interviews

Experience

Experience
47%
17%
36%

Getting an Interview

Getting an Interview
79%
8%
7%
3
1
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Merchant Operations Interview

    Anonymous Employee in Berlin (Germany)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Zalando (Berlin (Germany)) in October 2018.

    Interview

    It was a detailed interview experience lasting almost 90 minutes. The first 60 minutes were with the HR lady and the next 30 minutes were with the team lead and assistant team lead

    Interview Questions

    • All the basic questions about personality, work experience, education, previous studies, general interests. Also a few questions were asked about conflicts at work and how to resolve them. A couple of questions were asked about my MS Excel skills as well. A few business case scenarios were also asked and I was asked to solve them   Answer Question
See All 466 Interviews

Zalando Awards & Accolades

  • Joy Trend Award, Joy Magazine, 2012
  • e-Star - Online Excellence Award Fashion, Deutscher Online-Handelskongress e-tailx, 2012
  • Deutscher Marketing Preis, Deutscher Marketing Verband e.V., 2012
  • Favorite Customer Service, People's Choice Stevie® Awards, 2013
  • Swiss E-Commerce Champion, Swiss E-Commerce Award, 2013
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