Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "We have a great downtown office and culture is at the center of many decisions made." (in 225 reviews)
- "Lots of great people to learn from" (in 212 reviews)
- "A great benefit that allows you to connect with your loved ones at the end of the year." (in 140 reviews)
- "+ great team and colleagues" (in 70 reviews)
- "Good work life balance here" (in 61 reviews)
- "Bad management, hard to get new position" (in 77 reviews)
- "Some low level managers have not been trained well" (in 48 reviews)
- "Disorganized, lots of redundant work, low salaries compared to other companies, lack of women in leadership" (in 42 reviews)
- "The company has some serious ethical issues under the hood which are covered up by senior leadership and 'Talent/Employee Relations'." (in 39 reviews)
- "Middle management unnecessarily slows work and is bloated." (in 27 reviews)
Found 533 of over 2K reviews
Updated 18 Sept 2023
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Reviews about "great culture"Return to all Reviews
- 4.09 Mar 2017Customer Support Team LeadFormer Employee, more than 3 years
+ one of the most exciting and fast paced companies out there + good benefits + friendly and inclusive culture + cool offices + cool perks such as meetups, travel credit etc + really great colleagues
- disorganized management structure - very difficult feedback loop, no real opportunity to create a meaningful impact - no structured employee development - extremely difficult if not impossible to progress from middle management to upper management as an internal employee
- 5.020 Nov 2014Trip Experience SpecialistCurrent Employee, more than 3 yearsDublin, Dublin
This company is not just running a great 'culture of sharing' with the customers but also inside within employees. You can meet every kind of people with a common denominator: friendliness and kindness! The environment is amazing! Feels like being home instead of going to work every day. The company is an highlight in the world of the sharing economy, so fits perfectly for who has a culture of value and goals in line with this spirit. The entrepreneur and creative soul are really a great plus!
Well, in some way despite to the wideness of t it, this company is still a start up, so sometimes you can find things not structured or organised as it could be in a 20 years old company for example. Communication is a work in progress but we do not have to forget that most it as done by the single persons.1
- 5.06 Dec 2017Cloud EngineerCurrent Employee, more than 1 yearSan Francisco, CA
Love love love. There is so much love amongst people here. Culture fit interviews to weed about people who can't get along with others and does not have team belongingness. Food is not great but good, love micro kitchens. Good work life balance. People are very understanding. Say if you need to work from home for month or few because of some family emergency. Holiday shutdown. Everyone gets off from Dec 20th till Jan 1st. That's amazing. Very competitive pay. Similar to Google, Fb, Uber, Lyft, Stripe etc. Business outlook is very strong. Where other tech unicorns like uber are burning cash, we are profitable and increasing that yoy. Great product with no real competitor.
Tech is not that strong. Need some good tech leadership and guidance on the path. Food can be better.8
- 5.010 Dec 2014Software EngineerCurrent Employee, more than 1 yearSan Francisco, CA
The people are without question the best reason to work at Airbnb. It is an incredibly welcoming culture that values learning and passionate endeavors of all sorts. Everyone is ready to help at a moments notice whether it's with questions about an obscure technical system, or just help moving a couch on the weekend. Outside of the people: there are deep technical challenges to solve, there is a supportive environment for learning and personal development, there is freedom and incentive to travel, and the pace of growth means there's always new challenges.
The rate of growth means that sometimes things are a bit chaotic. There's a recognition that processes need to be revisited regularly, but even still this requires a positive attitude.
- 5.012 Feb 2015Community OrganizerCurrent Employee, less than 1 yearLos Angeles, CA
The company ethic and culture are so vibrant and supportive. Every day I go to work I feel like I'm part of one big family and everyone supports one another both inside and outside the office. Working for a travel company that provides such memorable experiences to our guests is really a treat. The hours are manageable and pay is excellent.
Like many others have said, it's hard to not get wanderlust working at Airbnb! They even give you travel credit every quarter so that you are incentivized to go out and use the product whenever possible!4
- 5.013 Jul 2015RecruiterCurrent EmployeeSan Francisco, CA
The candidate experience from my interview process was absolutely amazing. The number one thing I was looking for in my next opportunity was an engaging and impressive team -- I found just that. In the competitive bay area tech landscape where there are so many promising companies, it's hard to stick out. Airbnb does that by creating meaningful experiences (whether it's the candidate experience, whether it's wonderful travel experiences, or whether it's the user experience of the website). Now that I'm here, I continue to be impressed on a daily basis with the multitude of career opportunities, the growth and market potential, and the leaders and coworkers I interact with. Airbnb has an amazing company culture and it's something that will be hard for us to lose.
not much to say here yet...
- 5.05 Mar 2020SpecialistCurrent Employee, more than 1 yearSingapore
Everyone is relatively young and culture is more open and flexible. Free breakfast and lunch.
Due to the culture, feedback and improvement are not as strict hence slow in growth and communication Career progression is not mapped out properly Salary abs benefit not competitive compared to other tech firm1
- 4.026 Feb 2015Customer Experience SpecialistCurrent Employee, less than 1 yearPortland, OR
Fantastic benefits including food, travel coupons, schedule flexibility. My direct lead is fantastic and I feel as though this company has built a family of close friends. Airbnb prides itself on making sure we feel part of a bigger community as well as maintaining a unique (and fun!) work culture. The workspaces provide a great environment you can feel comfortable doing your job in. Lots and lots of social opportunities happening, so there is always something to do with your coworkers after you clock out, if that's your thing. Also free booze!
Compensation is competitive, however climbing the ladder to the next level can prove difficult. This company is trying to figure out how to promote and retain employees, but in the meantime you have to find your own place in the company by making the right connections (that political b.s.). Upper management seems aloof of the day-to-day workflows and job requirements. They arbitrarily make unreasonable goals without ever asking for employee feedback and/or understanding the nature of the work we do.3
- 5.020 Feb 2015Customer ExperienceCurrent Employee, more than 1 yearPortland, OR
I love working for Airbnb. This company is truly progressive and changing the way business works. Not only am I surrounded by creative, driven colleagues, we also get amazing food, transportation, and health benefits. We have a great downtown office and culture is at the center of many decisions made.
We are growing so fast. It's a great problem to have, but I worry how the growth is being managed in a sustainable way. My current team is maxed out of resources and energy with little recognition or respect when it comes to making decisions that directly effect our workload (which feels very corporate).
- 4.015 Aug 2016Anonymous EmployeeCurrent Employee, more than 1 yearPortland, OR
We've got a good culture and it really feels like we've got each other's backs here. The benefits are second to none, including the food program as well as travel credits.
It can be a little cultish, and there's not a lot of transparency between departments and from management. For someone working in the Portland office, there's very little sense of upward mobility.1