Alliance Data Reviews

Updated Jan 17, 2022

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Found 762 of over 793 reviews

3.4
58%
Recommend to a Friend
80%
Approve of CEO
Alliance Data President and CEO Ralph Andretta
Ralph Andretta
81 Ratings
Pros
  • "Great work life balance overall(in 69 reviews)

  • "Offers a great work life balance with great benefits(in 45 reviews)

  • Cons
  • "work life balance was the problem(in 31 reviews)

  • "less physical separation of upper management from general employees - be comfortable in the contact with all employees no matter who(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee, more than 3 years

      Gracious

      Jan 6, 2022 - Anonymous Employee in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Benefits are phenomenal. Payment solutions department you make your own schedule. The flexibility is invaluable. You can work at home.

      Cons

      New metric goals that are being implemented, makes it more difficult to want to work for the department. The employee could be hitting the goals that helps the department hit goal, but the new metric system you could be reprimanded for not working harder.

      1 person found this review helpful

      Alliance Data Response

      Mgr, Corp Affairs

      Our associates are the foundation of our success, so we are thrilled to hear your positive feedback. Thank you for taking the time to provide a review, and for being a valued associate!

    2. 5.0
      Current Employee, more than 1 year

      Great place to work

      Jan 7, 2022 - Process Analyst in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation and work life balance is very good

      Cons

      No cons , it's a great place to work

      Be the first to find this review helpful

      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for taking the time to provide your feedback, and for being a valued associate!

    3. 4.0
      Former Employee, less than 1 year

      Back end operations

      Dec 29, 2021 - Process Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment Good working lift Good working team Good working management Good work balance Good management

      Cons

      Stress work Extend working hours Extend target No proper guidance Nothing Nothing Nothing

      Continue reading
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      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for taking the time to leave a review. We appreciate your feedback!

    4. 3.0
      Current Employee, more than 3 years

      Typical corporate america experience

      Jan 7, 2022 - Senior Compliance Manager in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People were mostly nice but there was some childish behavior. Room for growth in certain departments was much greater than others which led to discontentment amongst the ranks (my area had more room for growth).

      Cons

      A lot of politics and a lot of very seasoned employees who did things a certain way because "that's always how it's been done." Middle management leadership openly plays favorites so make sure to get on their good side and your life will be much easier.

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      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for taking the time to leave a review. We appreciate your feedback!

    5. 4.0
      Current Employee, more than 5 years

      outsource a lot jobs to India

      Dec 23, 2021 - IT Software Engineer in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. good life and work balance 2. friendly work environment

      Cons

      1. only 8 paid holiday days annually 2. growth is slowing down, stock price is down from ~200 to ~60

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      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for taking the time to leave a review. We appreciate your feedback!

    6. 5.0
      Former Employee, more than 5 years

      Great

      Dec 14, 2021 - Collections Specialist in Westminster, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, atmosphere and people

      Cons

      Management changed, no more work life balance

      Continue reading
      Be the first to find this review helpful

      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for the kind words—you’re making us blush! Thank you for taking the time to provide your feedback.

    7. 5.0
      Current Employee, more than 3 years

      Good Place to Work

      Dec 14, 2021 - Anonymous Employee in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive compensation package. Introducing unlimited vacation in January, 2021 for exempt employees. Overall, a good and stable work environment with lots of flexibility.

      Cons

      Limited career progression. It appears management is aware and working to improve this.

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      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for taking the time to provide your feedback, and for being a valued associate!

    8. 1.0
      Former Employee, more than 1 year

      Dont Work there

      Jan 17, 2022 - Customer Service Representative in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are absolutely no pros.

      Cons

      IT was one of the most awful places Ive ever worked.

      1 person found this review helpful

      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for taking the time to provide a review. We value your opinion and will take this feedback into consideration as we continue to evolve and grow.

    9. 4.0
      Former Employee, more than 1 year

      Good place to work

      Nov 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance, flexibility is good

      Cons

      Since it is a start up, things are pretty slow

      Be the first to find this review helpful

      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for taking the time to leave a review! We value your feedback.

    10. 4.0
      Current Employee

      Communication is Key

      Nov 30, 2021 - Maintenance Lead in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Offers a great work life balance with great benefits.

      Cons

      Lack of growth opportunities for non-exempt associates. Management does not provide a clear direction, with unreliable communication.

      Be the first to find this review helpful

      Alliance Data Response

      Mgr, Corp Affairs

      Thank you for taking the time to provide a review. We want our associates to know that their priorities are important to us and will take this feedback into consideration as we continue to evolve and grow.

    Viewing 1 - 10 of 762 Reviews

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