American Express Employee Reviews about "slow decision making"

Updated Nov 16, 2021

To filter reviews, or .

Found 216 of over 13,223 reviews

4.2
86%
Recommend to a Friend
93%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
3,546 Ratings
Pros
  • "Highly Employee centric work environment(in 540 reviews)

  • "Awesome job great benefits great co workers(in 474 reviews)

  • Cons
  • "Work life balance is much worse than it used to be(in 361 reviews)

  • "Very hierarchial structure sometimes leads to slow decision making(in 216 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "slow decision making"

    Return to all Reviews
    1. 4.0
      Current Employee, more than 5 years

      Great company values, flexible work culture, people oriented and results driven organization

      Jan 19, 2015 - Team Leader in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company values Flexible work culture and good work life balance People oriented and relationship driven Results driven

      Cons

      Slow decision making Risk adverse Lack of innovation Lack of empowerment to make decisions

      Continue reading
      Be the first to find this review helpful
    2. 5.0
      Current Employee

      Builds Amazing Leaders

      Nov 16, 2021 - Vice President, Product Development in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Clear progression path Amazing incentive awards Development opportunities

      Cons

      Work life balance Slow decision making

      Be the first to find this review helpful
    3. 4.0
      Former Employee

      Review

      Nov 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture, great internal mobility

      Cons

      Big company means decision making can be slower

      Continue reading
      1 person found this review helpful
    4. 4.0
      Former Employee

      Great place to work

      Sep 23, 2021 - Executive-HR in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Smart people, leading edge, hard workers.

      Cons

      Slow decision making, numerous layoffs. Lacks stability.

      Continue reading
      Be the first to find this review helpful
    5. 4.0
      Current Employee, more than 3 years

      Good Work-life balance

      Sep 8, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work life balance is good

      Cons

      Slow career growth, Slow decision making

      Be the first to find this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Great culture of high performers

      Aug 13, 2021 - Vice President in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Colleagues are smart and driven to provide great customer experiences

      Cons

      Decision making could be faster

      Continue reading
      Be the first to find this review helpful
    7. 5.0
      Current Employee, more than 10 years

      Excellent Organization

      Aug 1, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance. They treat their employees really well.

      Cons

      Slow decision making. Poor card acceptance. Lag in digital presence compared to competition.

      Continue reading
      Be the first to find this review helpful
    8. 4.0
      Current Employee

      Portfolio Management

      Aug 11, 2021 - Senior Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work-Life Balance Progressive Organization Collaborative Smart people Cares about people

      Cons

      Pay Industry competition Internal systems/ technology slow decision making can be very reactive to competition

      Be the first to find this review helpful
    9. 5.0