American Express Employee Reviews about "work life balance"
Updated Nov 22, 2021
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Found 361 of over 13,223 reviews
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Approve of CEO
Stephen J Squeri
3,546 Ratings
Pros
"Highly Employee centric work environment" (in 540 reviews)
"Awesome job great benefits great co workers" (in 474 reviews)
Cons
"Work life balance is much worse than it used to be" (in 361 reviews)
"Very hierarchial structure sometimes leads to slow decision making" (in 216 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "work life balance"
Return to all Reviews- Current Employee, more than 1 year★★★★★
Pros
Flexibility, good corporate culture, ability to move job functions. Overall would recommend Amex to those interested in cards, marketing, payment space.
Cons
Pay. Not convinced the most ambitious people join Amex due to low pay and good work life balance. Senior positions become quite political.
- Current Employee, more than 5 years★★★★★
Pros
Big brand, good job opportunities across globe, willing to invest in training, staff benefits are good
Cons
Work life balance doesn't happen in all depts, many depts are running with skeleton man power, some are 1 person doing 2.5 persons job with no increment as it is call as restructuring and maximising resources. Pomotion happens even if the person hv no work attics, its about who you know & be in senior leaders favourite book. Political environment plus all teams not communicating with each other, when issues surface up, just hv plenty of meetings to see who is the lucky one that need to take up the blame & clear the mess. Global & local senior leaders are giving different directions for some business units, so it's always the lowest ranking leaders from all units taking the impact. No standard process across the globe which causing same role in different country manage different level of workload and accountability. With most time singapore having the heavest workloads when compare.
Continue reading - Current Employee★★★★★
Pros
People are nice. Regular networking opportunities.
Cons
Work life balance is challenging. Alot of manual work involved.
Continue reading - Former Employee★★★★★
Pros
Great brand to work on, great benefits, exciting products, international flavor, plenty of travel and interaction with global team members
Cons
Stressful environment with aggressive deadlines and tough senior management, lack of work life balance particularly at junior levels and mid-management
Continue reading - Current Employee★★★★★
Pros
Clear progression path Amazing incentive awards Development opportunities
Cons
Work life balance Slow decision making
- Current Employee, more than 3 years★★★★★
Pros
Amex is the best in terms of job satisfaction
Cons
AMEX is great place to work, specially in terms of work life balance.. so no Cons
- Former Employee★★★★★
Pros
great place to work, excellent benefits
Cons
work life balance is not here
- Former Employee, more than 5 years★★★★★
Pros
Great brand and company to have on your resume Good family paid time off If your leader(s) and team is great, you'll have a good experience. Very easy to move around the company and try something new, as long as your boss has your back. Smart and hard working individuals
Cons
Very political. Colleagues won't hesitate to throw you under the bus when they get a chance. Usually it's, who do we blame vs lets fix this problem and move on from it. Competitive environment As most people has mentioned on here, pay is below par for NYC. Work will get monotonous. All the interesting and good ideas have been done already. And there's little appetite to try something new. Too much time spent creating power point slides. Very slow moving since there are so many levels that need to get approval. Used to have good work life balance but not so much anymore since the company has gone more lean.
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