Does Arch Telecom pay their employees well?

According to anonymously submitted Glassdoor reviews, Arch Telecom employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Arch Telecom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Arch Telecom?

52% of Arch Telecom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arch Telecom 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Arch Telecom?

Retail Store Manager (75) , Mobile Expert (39) , Location Manager (32) , Sales Associate (32) , District Manager (30) , Store Manager (25) , Sales Representative (22) , Retail Associate Manager (12) , Manager (10) , Retail Sales Associate (10) , Sales (9) , District Sales Manager (7) , Retail Sales Representative (6) , Sales Manager (6) , Senior Lead Sales (5)

What are the pros of working at Arch Telecom according to real employee reviews?

"The pay is great." ((in 37 reviews)); "The money and commission is good" ((in 37 reviews)); "Great benefits" ((in 17 reviews)); "Great leadership, room for growth, family" ((in 11 reviews)); "Coworkers are great and the team unity I was apart of" ((in 8 reviews))

What are the cons of working at Arch Telecom according to real employee reviews?

"Bad Upper Management including DMs and MDs." ((in 28 reviews)); "No work/life balance" ((in 23 reviews)); "Long hours but if you’re good at your job it’s worth it" ((in 13 reviews)); "I was let go for doing the things the manager and other employees told me to do and what they themselves did every day." ((in 12 reviews)); "Toxic work environment that promoted things like “X person has to do this for the store now because they are the new person”" ((in 4 reviews))

What are employees saying about Arch Telecom redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arch Telecom redundancy and their outlook for job security at Arch Telecom in 2026.

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Arch Telecom

Arch Telecom Reviews

3.2

52% would recommend to a friend

(466 total reviews)

Alex Ghai

66% approve of CEO

50% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Compensation and benefits

3.4

Career opportunities

3.0

Culture and values

3.0

Senior management

2.8

Work/Life balance

Arch Telecom has an employee rating of 3.2 out of 5 stars, based on 466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arch Telecom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

466 reviews

5.0

28 May 2026

Employee-focused culture but pay tied to T-Mobile's structure

Retail store manager

Recommend

CEO approval

Business outlook

Pros

Very employee focused. Knows how to incentivize high performance with pay that matches value.

Cons

Unfortunately, like most third party companies their pay structure is at the mercy of t-mobile's incentive structure.

5.0

27 Nov 2025

Fire Company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Quick and easy money easily learnable.

Cons

Slow at times and not always the most easy to deal with customers.

Arch Telecom Response

5mo

Thank you for taking the time to leave us a review on Glassdoor. We're appreciate your 5-star review and look forward to helping you grow in your position! Thank you for being a part of the #ArchSquad!

5.0

10 Apr 2025

Good company

Retail store manager

Recommend

CEO approval

Business outlook

Pros

Good pay Friendly people Opportunity to grow

Cons

Work life balance Communication Group meet

Arch Telecom Response

11mo

Thank you for your view of Arch Telecom! We're so thankful for your time with us and look forward to continuing to offer good pay, friendly people, and opportunities for growth. We appreciate the constructive feedback and can't wait to continue to grow with you!

Viewing 1 - 3 of 466 Reviews

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