BOXFiSH Reviews

3.6

64% would recommend to a friend

(70 total reviews)

41% positive business outlook

BOXFiSH has an employee rating of 3.6 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

70 reviews
1.0
21 Aug 2016

Great Idea, Below Average Execution

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. You work from home on the hours you set for yourself, using their app to communicate with student. 2. On paper, the hourly rate is satisfactory.

Cons

1. They have no qualms about misrepresenting themselves to attract more teachers and students. 2. Severe lack of communication. They give very vague information and instructions, ignore questions and gets offended when pressed for crucial information needed for the teachers to complete their work. 3. They often resort to blame and threats. They will penalize the teachers for events beyond the teachers' control such as bugs in the app and student not attending a class. In the end, that hourly rate only amounts to very little. 4. The work and life boundaries set by the teachers are not respected. Team leaders would still call and message you outside of your work hours. 5. Staff's lack of experience and cultural sensitivity- nationally and internationally. Most of the staff have very little experience working with non-Chinese nationals, and they also have little experience in the field of English Education Management, and Technology.

5.0
11 Apr 2018
Recommend
CEO approval
Business outlook

Pros

-Make your own schedule -Fantastic pay($22 an hour) -Work anywhere in the world -Work on your smartphone or tablet -Full schedule for hardworking tutors -Relaxed work environment -No contracts or obligations -Flexible with schedule adjustments

Cons

-Communicating with BF office staff can sometimes be difficult

avatar
BOXFiSH Response
7y
We are very happy to hear you enjoy teaching on the platform and are enjoying the fun, interactive, and engaging element of being a BOXFiSH tutor. BOXFiSH
2.0
19 Jun 2018

Review Class Tutor

Recommend
CEO approval
Business outlook

Pros

Tutors start at $25.hr App is good, when it works

Cons

Company offers $25/hr, over hires, then expects tutors to go down to less then $10/hr on standby Massive overestimation of demand and expansion rate Very poor, confusing written communication with tutors Management won't accept correction of Chenglish, they get rid of those who try

avatar
BOXFiSH Response
7y
We actively encourage tutors to report any mistakes in our over 13,000 unique English lessons available through our APP. Any suggestions are greatly appreciated to improve the quality of English teaching we provide. We would never and have never suspended any teacher for suggesting English corrections. We recently launched a new type of class which offers tutors significant flexibility in when they teach. Unfortunately, based on student demand we had to make a number of changes to make the class sustainable. We’re very sorry you’re unhappy with these changes, and we are constantly working to improve the teaching experience of our tutors. We have been paying tutors on time for years, however, from time to time (including last month) there can be delays. We apologise sincerely for any inconvenience this caused any of our tutors. All tutors who submitted correct bank information have been paid, and any further delays are due to the need to request additional information to ensure payments are made successfully.
Viewing 1 - 3 of 70 Reviews

Glassdoor has 93 BOXFiSH reviews submitted anonymously by BOXFiSH employees. Read employee reviews and ratings on Glassdoor to decide if BOXFiSH is right for you.