2.7
60% would recommend to a friend
29% positive business outlook
Pros
Free monthly lunches for the employees (pizza/wings, hoagies, etc), monthly raffles/drawings/games as incentives, music played throughout the office, cool building, tight-knit group of people, and the management doesn't have offices so it's like they're your equals. Benefits are awesome. They're one of the only companies left that pays 100% of your health insurance!
Cons
No room for personal growth within the company.
Pros
Genuinely great company culture, very friendly and caring. Management is very friendly, and makes a genuine effort to be accessible to employees. Every position has very generous benefits and competitive wages for new hires. Everyone is supportive and cares and it shows on every level. You will be compensated for your time and your manager will always have your back. Also, as neither building has executive offices, bosses will be accessible and approachable physically should you need it. You will be trained fairly comprehensively on any position you get, giving you future opportunities down the road.
Cons
First and foremost: this is a collections firm that primarily deals in debt. At almost every level and any position you will be witness to an intense degree of despair and misery. You will likely be witness to obscene balances that debtors have no hope of paying back. BYL is a very ethical company and conducts itself with utmost respect towards the law and accommodating debtors as compassionately as possible, but it's still a business that can weigh heavily on your conscience. This is a major contributor to early-onset burnout for a lot of people regardless of position. You have to be kind of hardened to make it in BYL long-term. Second, this is a company founded by an accountant. Founder and CEO Jeff Heft is a lovely man and I've never had an interpersonal problem with him. So I mean all due respect when I say that Jeff has one of the most serious cases of "accountant brain" I've ever encountered. Every single thing has to be quantified, recorded, evaluated, and audited. There is no room for abstraction or ambiguity, everything has to be noted down to the last decimal of a percentile. Jeff and his team evaluate everything through the numbers. This is good for a lot of people, but it can be extremely grating and irritating for other people, and the constant tracking and measuring of every aspect of your day can be a major contributor to burnout. Finally, BYL is a small company, and as with most small companies, there isn't too much room for long-term upwards mobility. You'll build a lot of skills and maybe some connections (knowing HIPAA and related protocols is surprisingly valuable), but it doesn't have too many openings to grow your career position-wise. On a final personal note, all inter-office communication is handled through Microsoft Teams. It's bad, and I don't like it.
Pros
For a small company, they tried to offer minimal perks to "wow" their employees. Such as soda beverages available daily and pizza the last Friday of the month. The company pays 100% of employee benefits which is awesome and rare!
Cons
VARO does not give their employees much of a chance. If you are not a rock start out the gate, then you will get the boot! You would think asking questions as a learning experience would be a good thing but not in this case! Also, minimal pay for the work you are required to do. You are on the phone non-stop, all day, everyday. Employees take verbal beatings from the callers and are expected to tolerate in a "cheerful, happy" manner.
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