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Boots

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Boots

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Boots Reviews

Updated 5 Jun 2023

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Found 6,140 of over 7K reviews
3.5
59% Recommend to a Friend
Boots Senior Vice President and Managing Director Sebastian James
62% Approve of CEO

Found 6,131 of over 7K reviews

3.5
59%
Recommend to a Friend
62%
Approve of CEO
Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
1,195 Ratings
Pros
  • "Good pay good management nice colleagues(in 456 reviews)

  • "i would say staff discount for sure(in 287 reviews)

  • Cons
  • "Long hours sometimes with very short breaks(in 210 reviews)

  • "Struggled to get a work/life balance(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Current Employee
      Featured Review

      PA - London

      27 Jan 2023 - Pharmacy Advisor in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great learning opportunties for uni students

      Cons

      There are no cons at all

      Be the first to find this review helpful
    2. 4.0
      Former Employee, less than 1 year

      Pretty good

      25 Jan 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The staff that worked there were nice The pay was pretty decent

      Cons

      Sometimes not enough staff for busy periods

      Be the first to find this review helpful
    3. Join the Boots team
      See Our Latest Jobs
    4. 4.0
      Former Employee

      technician

      21 Jan 2021 - Pharmacy Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      systematic work place and friendly staff

      Cons

      nothing that I can think of

      Be the first to find this review helpful
    5. 3.0
      Former Employee

      good

      24 Nov 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good working environment and good colleagues

      Cons

      nothing much to say now

      Be the first to find this review helpful

      Boots Response

      Recruitment Coordinator

      Thank you for your feedback.

    6. 2.0
      Current Employee

      You have to be on your A game at all times

      14 May 2023 - Pharmacy Assistant in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Be under no illusion, this is a tough job but you do get a sense of achievement when a job is done Best rate of pay in commercial pharmacy Safe working for a company that’s not going to go bust 22% disc boots products 12% on general products Double discount twice a year

      Cons

      High levels of stress and work overload Perception by public that it’s an easy job caring for people and getting a couple of boxes of pills off the shelf for them. A very physical job so can cause back pain Angry patients taking frustrations out on staff members on a daily basis Some members of teams not working as hard as others but all getting paid the same Very low staff moral Computer systems that go down regularly you can’t get on top of the work load Prescriptions in tubs and on the floor because pharmacy not designed for the increased number of patients

      Continue reading
      Be the first to find this review helpful
    7. 3.0
      Current Employee, more than 1 year

      Challenging

      23 Apr 2023 - Staff Pharmacist in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of procedures and protocols for any new service Great dispensing system Opportunities to develop e.g. with vaccination services

      Cons

      Unprofessional culture with management. They set targets but don't give time for you to understand the targets and reach them. No support for you to grow or Professional development plan. Poor staff retention Shop lifting is very frequent and in bulk which means colleagues waste time stocking shelves for shop lifters! Poor cover arrangement for holidays means almost every month during colleague holiday, the shop is understaffed and falls back in progress.

      Continue reading
      Be the first to find this review helpful
    8. 2.0
      Former Employee, more than 1 year

      high workload with minimum pay

      3 Jun 2023 - Pharmacy Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      learn new skill too much responsibility from starting point Understaffed

      Cons

      Unpaid lunch break Standing while working for the entire shift very stressful

      Continue reading
      Be the first to find this review helpful
    9. 1.0
      Current Employee, less than 1 year

      Terrible

      11 May 2023 - Customer Assistant in Peachtree City, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The location, The pay rate

      Cons

      Poor management, Rude Office Staff

      Continue reading
      Be the first to find this review helpful
    10. 4.0
      Current Employee, less than 1 year

      Review

      5 Jun 2023 - Sales Associate in Milton Keynes, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible timings and nice people

      Cons

      None, glassdoor is forcing me to write this review

      Continue reading
      Be the first to find this review helpful
    11. 2.0
      Former Employee, less than 1 year

      Warning

      25 May 2023 - Customer Advisor in Manchester City Centre, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff are lovely. The job is fast paced and you’re never bored, there’s always something to do.

      Cons

      The management is awful. Managers are very rude and disrespectful, gives off high school vibes. Talk down to you a lot. Think they’re better than everyone else. Not allowed to go to the toilet on shift or talk to other employees.

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 6,131 Reviews
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    Boots Reviews FAQs

    Boots has an overall rating of 3.5 out of 5, based on over 6,802 reviews left anonymously by employees. 59% of employees would recommend working at Boots to a friend and 44% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Boots employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Boots. This rating has been stable over the past 12 months.

    59% of Boots employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Boots 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

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    Glassdoor has 6,802 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.